Sarada Prasanna Mohapatra

 CURRICULUM VITAE SARADA PRASANNA MOHAPATRA At/Po:- Dhanmandal Via:- Sunguda Dist:- Jajpur Pin-754024 State:- Odisha Cell:- Mail Id:- SUMMARY OF QUALIFICATIONS: 7 Year of Experience in Hospitality Industry. Excellent interpersonal communication skills with executives, colleague and clients. Proven ability to maintain relationship with new and existing clients. Ability to understand core objectives and challenges front office department. Ability to plan and execute projects in a timely manner. Career Objective To scale new heights with better performance and guidance. Looking for an exhilarating career with an organization of immense repute, which demands the best of my professional ability in terms of excellent, analytical organizations and communicative skills and helps me in broadening and enhancing my current skills and knowledge. I am a confident organized person with effective communication skills, demonstrated by the ability to converse with staff at all levels and build a strong rapport with the internal and the external customers. I am equally capable of performing well as part of a team or independently on my own initiative. I am a quick learner with a flexible attitude and work effectively to meet targets and deadlines. Educational Qualification. 10th:Dhanmandal High School Dhanmandal. +2 com.:V .N Autonomous College Jajpur Road. +3 com.:V .N Autonomous College Jajpur Road. PGDHM : Premier institute of hotel management puri. PROFESSIONAL QUALIFICATION DCA PMS IDS (Fortune Express V 6.1 ) Strengths Patience and positive attitude. Capability to deal with guest. Very dedicated. Hard working Quick perception Ability to work on team Work experience 1. Worked as a Front office assistance in Chariot Resort From 2014 Feb To 2015 Sept. 2. Worked as Reservation Manager at Hotel LUCKY INDIA ROYAL HERITAGE PURI, from OCT 2015 to Mar 2019 3. Working as a Reservation and accommodation Manager At Naman Bastar Resort and Naman Heights hotel from Apr 2019 to till now. Job profile:- Verifying all arrival for the day Prepare a cgr rate for all corporate. Dealing With the OTA’s Meet all in house guests. Monitoring for all activities in front office for smooth operation. Ensuring all front office enquiries are handling properly and registered accordingly. Greets the VIP guests of the hotel, Performs special services for VIP Guest’s. Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. Co-ordinates with all departments concerned in order to maintain Front Office functions properly. Assists reception, cashier, concierge and bell captain during they are busy. Answers guests enquiry, handle complaints and attend to the needs of the guests. Authorizes charges to be made for late departures and/or compliments on them. Motivates and maintains good staff relations. Personal profile:   Date of Birth                    : 15th may 1990 Father’s Name                 : Mr. Pramod kumar mohapatra Sex                                    : Male Marital Status                  : married Nationality                        : Indian Religion                            : Hinduism Category                           : General Language Known             : Oriya, Hindi, English Hobbies                             : Gym, watching news. DECLARATION:   I do hereby declare that all these above furnished information are true and most accurate to the best of my knowledge.    Date- Place- Signature                                            (Sarada Prasanna Mohapatra)