As a dynamic professional, I bring a unique combination of skills and expertise to drive business growth, optimize efficiency, and lead teams to success. With a keen eye for detail and a passion for process improvement, I excel in collaborative environments and thrive on analyzing complex systems and implementing innovative solutions. I am eager to leverage my skills and expertise to drive success in a dynamic and fast-paced environment.
Professional Experience:
BuzzBuzz Social, LLC | Founder and Digital Marketing Specialist, Launched: 02/24
BuzzBuzz Social, LLC is a digital marketing agency specializing in content creation and brand enhancement.
Design and implement tailored digital marketing strategies for diverse clientele to amplify client engagement and bolster brand visibility.
Foster collaboration and trust by aligning services with client values and objectives, resulting in a 25% increase in client satisfaction scores and a 30% decrease in client churn rate.
Spearhead initiatives to energize the local economy and community through creative marketing campaigns and partnerships, resulting in a 15% increase in local business revenue and a 30% rise in community engagement.
Coordinate with external partners and vendors to optimize resources and maximize outcomes, resulting in a 18% decrease in project costs and a 22% increase in project efficiency.
NetApp | Project Manager (Thought Leadership Team), 03/2024 - Current
Direct the project management efforts for the AR-Competitive Intelligence (Thought Leadership Team), overseeing the planning, execution, and delivery of strategic initiatives aimed at enhancing market positioning and driving thought leadership within a team of 20.
Collaborate with cross-functional teams to define project objectives, deliverables, and timelines, ensuring alignment with business goals and priorities.
Oversee the development and maintenance of project plans, schedules, and budgets, ensuring timely completion and addressing any issues or risks, with a primary focus on managing project timelines and deliverables while closely collaborating with management to ensure budget accuracy.
Serve as a primary point of contact for stakeholders, providing regular updates on project status, milestones, and key deliverables, fostering transparency and communication throughout the project lifecycle, interfacing with key stakeholders.
Champion continuous improvement initiatives to optimize project management processes and methodologies. Utilize best practices and lessons learned to enhance team efficiency and effectiveness, driving improvements in project outcomes within specified timeframes.
Operations Manager (Global Customer Reference Team), 04/2023 - 01/ 2024 and 04/2019 - 02/2023
Achieved a 95% accuracy rate in auditing and managing team data, ensuring precise tracking of concierge requests, localized marketing, speakers, and event agreements.
Exceeded targets by 20% by expanding the Customer Reference Repository by 300% to over 1300 assets within 3 years.
Led the publication of customer success stories, resulting in a 25% increase in website engagement and an 18% boost in sales pipeline growth.
Processed internal customer reference requests within a 3-5 day turnaround time, providing timely support for marketing and sales initiatives.
Presented data analytics reports to the executive team, driving improvements and optimizations.
Orchestrated the implementation of a CRM system, increasing user adoption by 40% for 5,000+ end users globally, through effective leveraging of references.
Professional Experience Continued:
Social Content Creator | Cloud Infrastructure Marketing, 11/2018 - 04/2019
Led the execution of comprehensive social media strategies across Facebook, LinkedIn, and Twitter, resulting in a 25% increase in engagement and 30% growth in followers over a 6-week period.
Produced high-quality content to drive brand awareness and audience engagement, leveraging expertise in conceptualization and content creation.
Drove the utilization of social media management tools to streamline content scheduling and publication processes, while also leading the analysis of engagement metrics for data-driven optimizations.
Demonstrated proficiency in staying abreast of social media algorithm updates and adapting strategies to maximize reach and impact.
Program Administrator (thePub), 02/2018 - 11/2018
Spearheaded the blog contribution process and pipeline, driving growth and optimization through the implementation of SLAs and data analysis techniques.
Facilitated bi-monthly meetings to review blog performance, event updates, and analytics insights, fostering collaboration and alignment among team members.
Managed newsletter subscriptions and publication, including distribution of The Brew, resulting in expanded reach and increased engagement with the audience.
Administered user accounts and biographies across multiple platforms, ensuring accuracy and consistency to maintain a professional online presence for the organization.
Supported field and marketing events, enhancing brand presence and impact through effective coordination and execution.
Directed platform updates and program activities, integrating efforts with the NetApp community and social media teams to drive cohesive and impactful initiatives.
LNG Consulting, Inc | Hindi/Urdu Interpreter
Marketing Assistant | Foursquare Property Management
Revolve Realty Group | Social Media and Team Coordinator
Volunteering:
Operations Manager | Artist Ummah, 01/23 - Current
Developed and executed comprehensive marketing plans, managed budgets, coordinated logistics, supervised volunteers, and collaborated with external partners to secure sponsorships and media coverage for large-scale events.
Digital Marketing Specialist | Khuddar Pakistan, 01/23 – 04/23
Led digital marketing efforts for annual fundraiser efforts, driving significant increases in online engagement and donations through targeted social media campaigns and compelling content creation.
Event Specialist | Friends of Indus Hospital Fundraiser, 08/23 – 10/23
Orchestrated a successful fundraising dinner gala, securing $100,000+ in donations from 300 attendees, exceeding ticket sales goals by 165% through adept promotion, vendor negotiations, and sponsor acquisition.
Education:
Bachelor of Science in Psychology, Health, and Human Services | University at Buffalo
Certifications: North Carolina Division of Child Development | Family Childcare Home Provider, Lead Teacher, and Level 2 Administrator (06/11)
Skills:
Interpersonal: Client Relationship Management, Stakeholder Engagement, Communication (Written and Oral), Collaboration, Leadership, Problem-solving, Adaptability,Time Management and Deadline Prioritization, Conflict Resolution, Decision-Making, Emotional Intelligence, and Negotiation
Technical: Social Media Management, Supply Chain Management, Risk Management, Vendor Management, Data Analysis, CRM Systems, Process Optimization, Strategic Planning, Database Development, Advertising, Search Engine Optimization (SEO), Quality Assurance, Regulatory Compliance, and Data Migration
Software: Twitter, Slack, YouTube, LinkedIn, WordPress, Slack, Microsoft Office, Google Workspace, LinkedIn, and TMLS
Languages: English, Hindi, and Urdu