Sara Sepulveda

Hello, my name is Sara and I'm an experienced Bilingual Customer Service Representative with 10 years of experience in Customer Service. I have great chatting skills, I'm proficient with emails, spreadsheets, excel and scheduling. I'm good at solving issues for customers, propose several options and finding ways to improve processes. 

I

have worked my whole life for American and European companies, I'm an American citizen living  in South America. During my years of experience, I have learned how to communicate professionally with internal and external customers. I'm a team player and can also work independently when needed. I have experience working in a fast-paced environment chatting with multiple customers or assisting them over the phone. Fast learner and proactive.

Last but not least, I have been a virtual assistant before and totally understand how to take care of administrative duties such as planning, budgeting, accounts payable, invoice processing, etc.

I'm happy to jump on a quick call if you want to discuss anything further.