Sara Melani C. De la Paz
Accounts Receivable/Collections Specialist
Phone:-
Skype: saramelani1
Email:-Skillset:
Portfolio/AR Management (B2B or B2C)
Collection and allocation of payments
Reconciliation
Dispute Resolution
Statement generation
Proficiency in MS Office specially Excel
Key Competencies:
Attention to detail and Accuracy
Good verbal and written communication skills
Organizational skills
Problem analysis and problem solving skills
Sense of urgency
Customer service skills
Tools I am familiar with:
– Gmail
– Outlook
– Excel
– Google Docs/Sheets/Drive
– Getpaid
– Xero
– Salesforce
– Slack
– Skype
WORK EXPERIENCE
1) Thomson Reuters
Credit Controller
B2B (Asia)
July 2015 – January 2017
•
I managed the accounts receivables for Malaysia and Singapore, collecting
current and outstanding invoices of all buckets.
2) IBM
Senior Collections Analyst
B2B for Twitter (EMEA)
July 2014 – June 2015
•
I managed the accounts receivables for France, Italy and Spain, collecting current
and outstanding invoices of all buckets as well.
3) Arvato
Senior Collections Analyst
B2B for Google (US)
November 2011 – July 2014
•
I managed the accounts receivables of US based advertising agency - IPG.
4) JP Morgan Chase
Collections Advisor – Chase Auto Finance
August 2009 – August 2010
•
•
•
Collection on bucket 1 accounts (1-30days past due)
Client assessment of financial situation
Offering solutions on how customers can make payment on time
PERSONAL INFORMATION
Age
:
32 years old
Birth date
:
April 4, 1985
Citizenship :
Filipino
Civil Status :
Married
