Sara Clemens

3542 Wawona Drive San Diego, CA-- Sara Clemens PROFESSIONAL SUMMARY An Operations Manager with extensive knowledge in the operation of Contract Management and Quality Control programs from cradle to grave. I have a real zest for start-up environments and can anticipate the client’s needs well in advance. During my career I have picked up many skill sets from jumping in and being hands on while learning from the top mentors within the industry. CORE QUALIFICATIONS ● Excellent negotiating interpersonal and contract management skills ● Solid understanding of complex contract and business operations ● Excellent research and writing skills ● Strong ability in developing agreements ● Experienced in CMS creation and management ● Broad experience with government contract administration ● Familiar and comfortable with client facing roles ● Advanced knowledge in process improvement, training of processes and performance metrics ● Tech savvy and always striving to further my education OBJECTIVE I am looking to switch industries in my career and I have many transferable skills to bring to a company and am very eager to learn new skills as well. 1 EXPERIENCE BrownPoint Facility Services International, San Diego, CA Environmental and Quality Control Manager, Southwest Region April 2016 -September 2018 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Created, implemented and maintained the quality management system by writing and revising quality SOPs for a start-up office on the west coast Became a senior manager of the west coast office which included supervision and management of over 12 internal employees plus 50 contractors Assisted the contract manager in writing work scopes, cost reporting, KPI monitoring Negotiated contract terms and conditions Worked with the internal legal team and followed their guidance Created and implemented all HR policies Conducted all interviews, onboarding, exit interviews, disciplinary action and new hire orientations Maintained all payroll and PTO records Trained employees and subcontractors on the quality management system and SOP’s Created client reporting and conducted meetings to review the data with the team and client Implemented, compiled and maintained preventative maintenance procedures for over 3,000 pieces of equipment by writing and revising procedures as equipment was updated per manufacturers recommendations Compiled a technical library containing all equipment operating manuals as a point of reference for the team and client Conducted safety training and on-site safety inspections and issues findings reports and/or correctives actions as needed Conducted on-site inspections of work performed and issues findings reports and/or correctives actions as needed Determined acceptability of rework by conducting inspections and physical tests of reworked services Spearheaded obtaining and maintaining regulatory permitting and certifications for various state regulated permitting for project work Uploaded and tracked quality data using Maximo (CMS) for project certifications, permits and reporting Address environmental issues by identifying short-term and long-range issues that must be addressed and recommending options and courses of actions while implementing directives Gathered environmental data by applying agriculture, chemistry, meteorology and engineering principals Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies 2 Superior Energy Services, Houston, TX Data Analyst, Inspector, Auditor and Contract Administrator June 2010 - December 2015 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Conducted on-site inspections of equipment and subcontractors work Collected inspection samples from on-site and documented findings Evaluated completed work and reported findings to the client Determined acceptance of rework after inspection and testing of reworked services Documented completed product status and updated quality management system database Implemented, complied and maintained quality management system by writing and revising quality assurance procedures Trained employees and subcontractors on quality management system and procedures Spearheaded obtaining and maintaining regulatory permitting and certifications for diesel generators, green water deluge/discharge, air and various government regulated permitting for project work Implemented and maintained database for project certifications and permits Created environmental database that housed information requirements to streamline permitting Certified ISO 9001 Internal Auditor Prepared and participated in auditing corporate documentation and checklists Assisted in preparation of plans and procedures for the quality program Performed audit test steps and prepared comprehensive documentation Prepared written communications, including audit findings and recommendations in a concise and professional manner Introduced SharePoint to the Team and built a document management system for the project start-up Created and implemented internal and external document control system Compiled all equipment and vendor data to create over 2,000 data reference binders for data library Identified & completed deliverables within their due dates and assured no errors in documents before submission Assisting departments with queries on documentation requirements & submissions Worked with document authors to provide supporting documentation and training Monitored progress of document workflows and milestones Provided recommendations for continued consistency of documentation Prepared documentation for validations, reports, and specification vendor data books records as required Developed the document control and transmittal procedures Coordinated with the project team members, and maintained documents correspondence and transactions Administered, issued and receipt of documents and master drawings Index Reviewed changes in technical documents, insuring clouded changes and revisions were updated and clear Expediting outstanding package returns from engineers and suppliers Ability to evaluate, prioritize, organize and delegate work schedules Overseeing and coordination of the receipt and review of sub-contractor as built drawings and project closeout documentation ABS O2E construction manager for the team and performed all 3 ● ● submittals/distributions (change orders) Manager and administer for Replicon Software project time sheets Knowledgeable in USCG regulations and compliance Longhorn Aviation , Houston, TX Administrative Support and Document Control March 2003 - March 2010 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Performed heavy Logistics daily, domestic and international, through North and South America, Europe, Asia, Dubai, New Zealand, Australia and Canada Updated project checklist, data storage and completed formal quotes. Negotiated pricing and final sales for purchase orders Opened new accounts; collecting company credentials and history Processed credit history for sale operations Charted and noted sales revenue bi-weekly Headed accounts receivable/payable Arranged travel accordingly (Domestic/International) Processed inventory monthly Collected and processed payroll Monitored employees/managed office Performed administrative and secretarial support Maintained monthly closing and close out daily Scheduled appointments/meetings Assisted with marketing and other creative innovations Maintained journals and trained interns Created Presentations All Human Resources functions daily (recruiting, supervising, scheduling) SOFTWARE EXPERIENCE & TRAINING ● ● ● ● ● ● ● ● ● ● ● ● ● Maximo CMS System California Drinking Water and Hazardous Waste/Air pollution regulation knowledge Federal Marine Safety Knowledge, USCG regulations and Marine Firefighting NFPA 1405 American Bureau of Shipping ISO 9001 Internal Auditor Training American Bureau of Shipping O2E Construct Manager All Microsoft Office Applications SharePoint Administrator DocuSign Administrator SAP Experience SolidWorks Experience Replicon Timekeeping Software Administrator Conducted lunch and learn meetings with project team on using electronic document management systems using visual aids and open discussion Attended workshops on document control management and auditing 4 EDUCATION University of Houston, Houston, TX Bachelors in Finance August 2004 - May 2008 REFERENCES David Smith, Contract Manager-BrownPoint Facility Services International Phone:- Email: D ​-Kerric Peyton, VP HSE- Superior Energy Services Phone:- Email: k ​- PERSONAL INTERESTS I enjoy travelling to see different cultures and tasting the food that I encounter during my journey. When I am not travelling I am usually walking my shiba inu’s, doing yoga or reading non-fiction with a french pressed coffee in hand. 5