Saqib Aziz

Professional Resume Part- (A) Saqib Aziz Father’s Name: Abdul Aziz 233 Tanch Bhatta, Rawalpindi, Purani Abadi Pakistan, PO Box 46000 Marital Status: Married Cell # - - Landline # - Skype ID: saqib.aziz76 Email:-&- Personal Profile ❖Diligent and self-motivated individual who offers an array of academic knowledge and practical project management, operations management, virtual assistant and customer support experiences, learning new skills quickly and showing a flexible and adaptable approach to changing business needs. Productive, motivated, self-starter with a strong work ethic with a ability of decision making and strong problem analysis, consistently achieve goals with ability to work with difficult situations and provide a high level of service to clients. ❖ Dedicated administrative support professional along with skilled in Operational Management and Information Technology with 4 years providing outstanding support to senior Management. Over 3 years of business and sales management experience. Respected and dedicated professional with experience providing internal employee development, team effectiveness and leadership development consulting to all levels of an organization. Able to design and implement strategic plans and develop high performing teams. ❖An enthusiastic and articulate professional who applies an exemplary work ethic and is able to take accountability for projects, showing initiative and highly effective organization and Planning skills. Highly skilled at relationship-building with clients and across organizations and teams. Adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders. Demonstrates ability to enforce quality improvement methodologies to improve business functions continuously. ❖ Demonstrates excellent verbal and written communication and interpersonal skills,fully bilingual in Urdu and English with the ability to coach and motivate teams in the performance of all tasks, ensuring the highest levels of customer service are realized. ❖ Energetic career development professional that has ability to accept criticism, tolerance, assertiveness, to adopt behavioral style to the circumstances in order to achieve positive outcomes. Able to work independently and handle complex assignments with efficiency. Proven ability to leverage technology and develop and deliver impactful career-related content. ❖ Enthusiastic professional Skilled in research, analyzing data and experienced at managing projects from the requirements gathering/needs identification phase through completion.Possesses easily transferable skills such as organization, working with teams. Responsible, responsive and flexible enough to manage the tasks effectively. Education & Qualifications Name of Institute Qualification Glasgow Caledonian University UK. Year B Sc (Hons) Information Technology August 2011 Management for Business. Glasgow Caledonian University UK. Diploma Information Technology September Management for Business. Langside College, Glasgow UK. HND Administration & Information June 2008 Technology. University of the Punjab, Pakistan . BA: Journalism (2nd) Super-tech Institute of Computer Advanced Sciences, Rawalpindi, Pakistan. Sciences A+ Jan 2001 Telecom Certification Optical Fiber & Cable August 2000 Foundation Training Diploma April 2006 Computer Institute, Islamabad, Pakistan. Jointing. Rawalpindi Institute of Technology, Diploma of Associate Engineering Pakistan. “Electronics” (1st) F.G Boys High School Tariqabad, High School “Matric” Certifications Rawalpindi, Pakistan. (1st ) June 2000 March 1993 2009 to Employment History Nov 15- Present AQLEM Inc (INGO) Project Manager • Working on STEM Summer Education “STEMWITHPURPOSE” and International Student Placement Projects in USA. • Work with the management team. Contribute to the development of implementation of organizational strategies, policies, and practices. • Interact with the CEO and the senior vice president of the organization on the daily basis. Coordinate, manage and monitor the working of various departments in the organization. • Review sales force, financial statements, and data. Utilize them to improve efficiency. Recommend effective strategies for the financial well-being of the organization. • Improve procedures and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximum output. Monitor adherence to rules, regulations and procedures. • Reporting and working with CEO and HR team. Assistant in recruitment and placement of required staff. Establishment of organizational structure. A delegation of tasks and accountabilities and establish the work schedules. • Supervise staff. Monitor and evaluate the performance of the team. • Monitor, manage and improve the efficiency of support services such as IT, HR, Sales etc. Facilitate coordination and communication between function. • Liaison with the team and higher management. Assistant in the development of strategic plans for operational activity, implement and manage the operational plans. May 15 – Oct 15 Nine sol Technology Pvt Islamabad Technical Recruiter • Worked on “WEBTRIANGLE” Project for Offshore IT Recruitment in USA and Canada. • Project based work, Drive the US based technical recruiting efforts in partnership with technology leadership • Find, excite, and engage passive candidates • Screen resumes and interview candidates to determine technical and cultural fit • Provide advice and coaching to hiring managers and interviewers • Recommend and drive improvements to enhance and scale our overall recruiting practice May 14 – April 15 Techarete Pvt Islamabad Project Coordinator • Worked on “CLIPLIMNE” Project in USA. • Project based work. Linguistic annotation and data collection. Work with project managers to develop collection, annotation and quality control methods for a variety of projects involving speech, text or multi-modal linguistic data; perform linguistic annotation; review manual or automatic annotations for quality and completeness; work with project manager to publish results. • Team management, coordinate tasking and workflow for annotation team within the project. • Project coordination. Coordinate day-to-day project activities; work with project manager to develop project timelines and milestones; monitor and report progress to senior project staff; work with software developers to design and test the project technical infrastructure; coordinate annotation activities with the project manager and the potential clients. • Perform transcription and/or semantic annotation of audio recordings following predefined guidelines. Participate in the improvement of transcription and annotation tools and guidelines. July 11 - Apr 14 • Post Office Ltd (U.K) Operations Manager worked on multiple products and programs. Carry out administration in the absence of Executive Manager and ensure all mail is processed properly. Organize and facilitate the administrative work of the office including establishing internal procedures and tracking systems for correspondence and documents. •  Deal with money gram, bill transactions, motor vehicle licenses, foreign currency travel insurance, passport services and all other products / services on offer. • Ensure consistent and exemplary customer service is delivered to all service users and conduct accounts and stock balancing weekly. Ensure the work is done in accordance with corporate standards and within established deadlines, monitor work progress and cases of priority. • Assist retail clerk staff with stock taking, assistance in the daily management of projects in line with budgets and timescales and attend project meetings when required. •  Administer and support selection processes with the potential to enhance PO sales and assist in the coordination of events which promote projects. • Managing the immediate office with respect to communications, meetings and work f low. Identify complex or sensitive subjects, and contacts, for special treatment as well as priority issues that need to be brought to the Executive Manager’s attention e.g. liaison with PO Headquarters in Chesterfield. England, regarding inventory management, cash management, Cash Declaration issues, PO current account issues etc. using Ms project management software to identify milestones necessary for successful completion of project or Task . •  Undertake general administration tasks including word processing, routine correspondence and photocopying •  Maintain up to date project files and ensure all monies paid out in cheque / giro etc. are done so correctly. •  Assist in the maintenance of the post office database, inventory database for assets and office supplies, inputting data, raising queries and running reports using Oracle Database 11g Express Edition. Carry out and ensure the technical functioning of the office and general administration of entire IT system in accordance with Post Office Ltd rules and regulations. •  Coordinate team meetings, recording and distributing minutes to other attendees, communicate project information with staff on a regular basis and provide general office support as needed and Setting the Project with dependencies and milestones by Ms Project Management Software and ensure that project will be completed on or before its deadline. •  Post Office Ltd is a retail post office company in the United Kingdom that provides a wide range of products including postage stamps and banking to the public through its nationwide network of post office branches. •  Co- ordinate with Postmaster in adhering the deadline of certain Projects set by Post office Marketing team to achieve the maximum sale, by selling Products e.g. Travel Insurance, Travel Money, Travel Money cards, Travel Insurance Policy, during Holiday Period of Summer and Christmas time. • Provide excellent customer service to all the customers at all times and has been involved in public Relations during recruiting and interviewing procedures of new staff and developing and communicating strategies for convenience of public through working in post office. 5th April 08 -30th June 11 • A G BARR PLC (U.K) Business Analyst Responsible for multiple products. Responsible for defining the scope of project and also procuring the Project. • Responsible for managing, implementing, and deploying new business process Partnerships to increase sales • Support the design, development, implementation, and revision of project plans and adhere to established timelines  • Drive Sales Closures generate new revenue stream • Ensure that monthly and quarterly sale quotes are exceeded. Meet or exceed monthly and annual sales goals. Initiate, conceptualize and design marketing & recruitment campaigns. • Develop and Execute marketing strategies and optimize tactical mix to meet objectives. • Responsible to communicate and interact with customers on a regular basis to understand requirements and maintain positive business relationship. • Responsible to work independently, identify and engage with key decision makers • Prepare Timely reports of sales forecasts and field activities regarding customer sales and Products • Work with the management team across multiple functions to recommend, develop, and Implement marketing campaigns. • Work on negotiating strategies and positions by studying integration of new venture with Company’s strategies and operations, examining risks and potentials, estimating partners' needs and Goals. Protect organization's value by keeping information confidential. • successfully Enhanced organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. • As a Business Analyst, participated in all phases of System Development Life Cycle and design process and delivered design specifications. Interact with Project Manger to learn and document requirements, to produce requirements documents and liaison with senior management team for translating and simplifying requirements and their analysis .Assist in enforcement of project deadlines and schedules. Understand how to communicate difficult and sensitive information tactfully. • Responsible for extracting requirements using a variety of activities and tools from business case to functional requirements. • Responsible for the creation of strategic direction of each initiative by facilitating requirements review and approval with business owners, project team and management. • Carry out research in a relevant business domain to develop business process, Organization, procedure and rules that could increase the advantages gained from technical and non- technical solutions based on assessment of business operations and technical system .Leisure with Client, project manager and development team to ensure that the requirements are understand properly and the deliverables are meeting the client needs. Assist in the facilitation of team and client meetings. • Review and edit requirements, specifications, business processes and recommendations related to proposed solution. Evaluate Solution options and Conduct cost and benefit analysis in a timely manner and act as a bridge between customer and implementation team. • Plan and organize business analysis Skills by doing logical and Use Case Modeling, by writing user stories using agile methodology, by creating excellent documentation on business and functional requirements. Ensure issues are identified, tracked, reported on and resolved in a timely manner. • Select and develop the approach to achieve all analyst deliverables and achieve stakeholder alignment. 5th April 07 - 4th April 08 •  Key News Plus Pvt (U.K) Retail Executive (Part-time) Ensured outlet attained all targets set by senior management and reviewed expenses on a weekly basis to increase cash flow •  Successfully achieved an increase in sales for the outlet in 2007/08 despite economic downturn. 1st Sep 06 - 4th April 07 Bonny pack Pvt (U.K) Counter Sales Operator (Part-time)  •  Served customers and ensured they received a consistently excellent level of service •  Handled payments responsibly and accurately and resolved any queries or complaints received Key Skills & Competencies Communication & Presentation - exceptionally high level of verbal and written communication with the ability to operate at both senior and operative level. Able to influence others while developing & maintaining relationships Accuracy & Numeracy - focused, methodical and diligent in the handling of large volumes of sensitive information and is confident processing all forms of numerical work within a corporate environment Time Management - able to manage own time effectively to achieve goals, assessing and prioritizing a complex workload of demanding tasks simultaneously to meet all deadlines Analytical Thinking & Problem Solving - a methodical thinker who brings clarity and direction to the problem solving process. Able to anticipate problems and amend or adapt response as required Relationship Building - effectively builds and maintains solid relationships with customers and other partners to ensure maximum working efficiency and success as well as customer retention, repeat business and referrals Customer Service - able to deliver the highest levels of care to all customers, ensuring satisfaction and resolving disputes or complaints promptly and professionally IT Skills - Excellent mastership in IT Technologies and Microsoft Office Suite which allows me to feel confident with Operating Systems Windows (NT/2000/XP), Database Oracle(SQL and MS Access) Project Management Microsoft Project, MS PowerPoint, MS Excel, Data Entry, Database Search, Software for Business and accounting(Sage 50 Accounting), MS Visio and with typing speed of approx. 70wpm.Strong competency in data interpretation, Data Analysis and Methodologies, UML(Unified Modeling Language) and project life cycle. Other Key Skills & Competencies i. Email Handling ii. Audit & Invoicing iii. Team Management iv. Expert in Remote work v. Payroll vi. Research vii. Web development viii. Virtual Assistance ix. Marketing Strategy x. Reputation Management xi. Creating and Executing marketing plan & strategy xii. Email Marketing xiii. Phone Support xiv. Content Marketing xv. Business Plan xvi. Website Promotion and Marketing xvii. Project Management xviii. Articles & Blog posts xix. Editing and Proof reading xx. Business Analysis xxi. Email etiquette xxii. Diversity xxiii. Content writing xxiv. Operations Management xxv. Google Docs, Google Sheets, Google Drive & Calendar Management xxvi. Social media Management xxvii. Live Chat xxviii. Technical and Creating writing Professional Resume Part-(B) SAQIB AZIZ 233 Tanch Bhatta, Rawalpindi, Purani Abadi Pakistan Skype: saqib.aziz76 Tel: - Mob: - - Email:- Personal Profile  I am an earnest and passionate “Freelance content writer”. I have had to use my initiative to source projects and contacts. Freelancing has required me to have excellent organizational and multi-tasking skills to successfully manage multiple assignments and meet deadlines.  My focus and excellent time management skills enable me to work independently without distraction. I have written and proof read different subjects like business, management, project management, information technology, business administration, English literature, journalism, education, electronics, business technologies, development skills for personal effectiveness etc and has also been translating different content from English to Urdu and vice versa. Employment History  Academic and Freelance Content Writer | Brilliant Writings Pvt | Nov 2013 – Present (Part-Time Home based)  Academic and Freelance Content Writer | Acriters Pvt | Dec 2010 - Present (Part-Time Home Based )  Content Writer | Axproz Pvt| Mar-2014-April 2014 ( Full-Time) Education & Qualifications  Bsc (Hns) Information Technology Management for Business From Glasgow Caledonian University Scotland , UK - August 2011  Higher National Diploma Information Technology and Administration From Langside College Glasgow Scotland , UK - June 2008  B.A Journalism From Punjab University Lahore Pakistan - August 2006  Diploma of Associate Engineering in Electronics Technology From Punjab Technical Board Lahore -  June 2000 Advance Diploma in Computer Sciences From SuperTech Institute of Computer Sciences Rawalpindi - Jan 2001  Diploma of Optical Fiber and Cable Jointing From Telecom Foundation Training Institute Islamabad - Sep 2000  High School Certification From F.G High School Tariqabad Rawalpindi - Mar 1993 Skills and Competencies • Strong analytic thinking capabilities. Keen sense of urgency and teamwork with great attention to detail. Enjoy working in a multicultural and agile environment. Demonstrated ability to work well under strict deadlines. • Excellent verbal and written communication and interpersonal skills,fully bilingual in Urdu and English with the ability to coach and motivate teams in the performance of all tasks, ensuring the highest levels of customer service are realized. • Enthusiastic professional Skilled in research, analyzing data and experienced at managing projects from the requirements gathering/needs identification phase through to completion.Possesses easily transferable skills such as organization, working with teams. Responsible, responsive and flexible enough to manage the tasks effectively. • Energetic career development professional who has ability to accept criticism, tolerance, assertiveness, to adopt behavioral style to the circumstances in order to achieve positive outcomes. Able to work independently and handle complex assignments with efficiency.Proven ability to leverage technology and develop and deliver impactful career-related content. ❖ Confident with Oracle, MS Project Management, PowerPoint, Excel, Data Entry, Database Search, Sage, MS Project, Visio. .Having strong competency in data interpretation,Experience in Data Analysis and Modeling methodologies UML, RUP, SDLC, Waterfall and Agile. ❖ Effectively builds and maintains solid relationships with customers and other partners to ensure maximum working efficiency and success as well as customer retention, repeat business and referrals References: References will be provided on Request.