PERSONAL SUMMARY
I have 15 years’ experience in corporate firms. I want to work with a highly professional team, where I can utilize my
management abilities as well as my technical expertise to the fullest and further enhance my capabilities. I am an
experienced manager who can lead the team with motivation and right skill sets to ensure targets are met and everything
gets done on time and in budget.
ACADEMIC QUALIFICATION
MBA
Lahore School of Economics
(2011 – 2013)
PROFESSIONAL EXPERIENCE (15 Years)
Project Manager
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(Sep 2022- Present)
Leading big and challenging projects.Sscope, budget and timeline management.
Lead project with both agile and water fall methodologies
Develop project design and delivery right from building the case to delivering the outcomes and enable achievement of
strategic goals of the business
Coordinate with all cross functional and stakeholder of the project to create progressive relation and deliver project
milestone on give time
Always take initiatives and build diverse strategic plans which help organizations and projects to be successful.
Work on new ideas and enhancement to introduce innovation and blend it with existing set of procedures.
Contribute towards building the capability for the function to efficiently and effectively manage the project
Always make sure standard management of all projects and meet organization goal.
Always take a lead in project planning and execution discussion and drive the team
Collaborate with all teams including with technology part, service operations, finance, and customer services to identify and
maximize opportunities that help in delivery of projects and to improve product, service and program business processes
Analyze project reviews and data
o Resource utilization and work capitalization report
o Project risk identification and mitigation plan that will execute
o Project budget and expense review – report
Project Manager / Sr. Operations Analyst
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BIOMARK
CEPHEID
(Nov 2021- Aug 2022)
Project management of various support initiatives to grow and enhance Cepheid services.
Develop and implementation of new strategies and procedures for support operations to ensure visibility, productivity, and
delivery of the strategy execution plan
Work as scrum master as well
Review and support implementation of the QMS for a compliant service and clear communications structure.
Identifies, monitors and analyzes performance measures to make recommendations to management regarding staffing
Requirements, efficiency improvements and performance standards.
Drive and support on operations transformation initiatives including the use of technology to exceed customer expectations
Support KPI analysis, enhancing, monitoring and reporting
Collaborates with Customer Care, R&D, Quality, and Commercial teams to drive investigations to resolution.
Conduct advanced data analysis and troubleshooting, understanding customer operations, processing and laboratory practice
Drive customer service solutions through constructive feedback loop to exceed client expectations.
Program Delivery Manager
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INTERACTIVE HEALTH SOL
(Aug 2017 – Nov 2021)
Head of program manager (About 15 resource team)
Managing $1 Million per annum projects for IHS.
Heading different project managers that are working in IHS on implementation and software projects.
Managing all IHS clients. Track and report to all client work progress / changes / overall status.
Manage departmental budget. Analyze overall work, covering preventive maintenance of GeneXpert sites, complaints to
continuous improvement towards reduce optimization
Work directly with Cepheid global management for all kinds of project management (includes KPI monitoring, compliance
enablement and customer satisfaction delivery). Manage regular two-way communication between Cepheid and all HDBC
clients to provide strong work status representation and address client expectations.
Worked directly with CEO
o Overall financial analysis of the running project to make sure it mapped with company profitability.
o Budgeting of new projects and assigning team to get progressive results.
o Build policies for Admin, HR and other support departments to have smooth company operations.
o Overall review and point of action for different departments’ resource planning and costing.
o Work on business development projects and support Company to grow.
Manager – Projects
Assistant Manager Planning & Implementation
SAPPHIRE RETAIL
WARID TELECOM
Executive It
DESCON ENGINEERING
(Nov 2011 – Aug 2014)
Technical Analyst
TECHACCESS PAKISTAN
(Nov 2010 – Oct 2011)
Technical Consultant
AZEEMI TECHNOLOGIES
(Jul 2009 – Oct 2010)
(Aug 2016 – March 2017)
(Aug 2014 – Jul 2016)
PROFESSIONAL WORK SKILLS
Data Analysis
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Excellent skill in trend and strategic analysis by converting different data set into meaningful decision making information
Technical expertise in Power BI, , SAP, Oracle BI and Tableau
Strong skills set in SQL and query writing to extract data from the databases and systems
Documentation and communication skills
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Hands-on experience of documentation of all different categories including project scope documentation, technical process
flows
Strong skills set of vendors contract and SLA creation through documentation
Good communication skills
Stakeholder Management and problem-solving skills
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Having 10+ years' experience of managing different stakeholders.
Experience in managing senior stakeholder relationships
Ability to solve critical problem and provide workable solution for all parties and working stakeholders
Project Management Skills
MS Project Office, Primavera EPPM.
JIRA, Confluence and Kanban. MS Project Office, Primavera EPPM.
Technical Expertise
Programming language (Python, Java, Dot Net) and database management (Oracle DB, Mysql and SQL Server
System Administration [Linux] and network infrastructure management
Virtualization and cloud computing.
Microsoft Office (Word, Excel, Power point)
ACADEMIC ACHIEVEMENTS AND SKILLS
4Th Position in BS and throughout Merit Based Scholarship Holder in Punjab University.
Strong communication skills - I have won Inter department parliamentary debate competition in Punjab University.
Training attended for Project Management Professional (PMP).
Attended Leadership and Growth training by Schuitema.