Santrelle Needham

SANTRELLE K. NEEDHAM-/--24A Sarah Street, Kingston 4, Jamaica CAREER OBJECTIVES To earn a full time job so as to financially assist my family and myself and gain as much experience as possible in that area of work. To perform any given task to the best of my ability. My desire is to develop a mentorship program for my former high school and a non-profit organization geared towards helping youths in achieving their greatest potential. HOBBIES Socializing, Reading and Cooking EDUCATION- : University of Technology Bachelors of Science in Nursing- Upper Second Class Honours-: Clarendon College: Subject Grade Information Technology…..1 Physics………..…………...1 Spanish……………………..1 Biology……………………..1 Agricultural Science………..1 English Language…………. 2 Mathematics………………. 2 Principles of Accounts……. 2 Chemistry………………….-: May Pen Primary School SKILLS AND ACCOMPLISHMENTS Communication​​ Multitasking Prioritizing Organization Technical skills Interpersonal skills Initiative and problem-solving abilities Dependability Team player 2013: Customer Service 2012: Most Outstanding female in fifth form at Clarendon College. 2011: Second team place winner at the first Clarendon College Spanish Quiz Competition. 2011: South Florida Chapter Scholarship. 2010: Hairdressing EXPERIENCE June 2018- July 2018: Customer Service Associate (Fulltime), Sutherland Global Servces, UWI Mona Campus, Kingston Accept inbound calls and make outbound calls in meeting customers’ needs as it regards to their query with goods or services. August 2017: Worked at National Works Agency (May Pen) through a summer employment program offered through Mike Henry’s office October 2016- July 2017: Sales Representative (Part time), Happy Konnections (Digicel), UWI Mona Campus, Kingston Process and accept payments for sale transactions of phones, modems and phone accessories using Quickbooks and Aria Softwares Process and accept payments for bill payments using Aria Software Offer customer service to customers in person and via telephone Stock taking, ordering and restocking of phones, modems and accessories. February 2013- May 2016: Cashier (Fulltime and Part time), ValuMart Food Stores, May Pen Clarendon Process and accept payments for goods at point of sale Package customer’s goods Offer customer service in person and via telephone Assist in stock taking . EXTRACURRICULAR ACTIVITIES-: University of Technology, Jamaica, Kingston UTRS (UTech Rural Society) UTANS (University of Technology Association for Nursing and Midwifery Students -: Clarendon College Inter school Christian Fellowship Club 4H Club Table Tennis Science Club Spanish Club REFERENCES Kerry-Ann Bell, Spanish Teacher, Clarendon College, Chapelton P.O., Clarendon Contact #:- Francis Vassel, Lecturer, University of Technology, 237 Old Hope Road, Kingston Contact #:-