SANTRELLE K. NEEDHAM-/--24A Sarah Street, Kingston 4, Jamaica
CAREER OBJECTIVES
To earn a full time job so as to financially assist my family and myself and gain as much experience as possible in that area of work.
To perform any given task to the best of my ability.
My desire is to develop a mentorship program for my former high school and a non-profit organization geared towards helping youths in achieving their greatest potential.
HOBBIES
Socializing, Reading and Cooking
EDUCATION- : University of Technology
Bachelors of Science in Nursing- Upper Second Class Honours-: Clarendon College:
Subject Grade
Information Technology…..1
Physics………..…………...1
Spanish……………………..1
Biology……………………..1
Agricultural Science………..1
English Language…………. 2
Mathematics………………. 2
Principles of Accounts……. 2
Chemistry………………….-: May Pen Primary School
SKILLS AND ACCOMPLISHMENTS
Communication
Multitasking
Prioritizing
Organization
Technical skills
Interpersonal skills
Initiative and problem-solving abilities
Dependability
Team player
2013: Customer Service
2012: Most Outstanding female in fifth form at Clarendon College.
2011: Second team place winner at the first Clarendon College Spanish Quiz Competition.
2011: South Florida Chapter Scholarship.
2010: Hairdressing
EXPERIENCE
June 2018- July 2018: Customer Service Associate (Fulltime), Sutherland Global
Servces, UWI Mona Campus, Kingston
Accept inbound calls and make outbound calls in meeting customers’ needs as it regards to their query with goods or services.
August 2017: Worked at National Works Agency (May Pen) through a summer employment program offered through Mike Henry’s office
October 2016- July 2017: Sales Representative (Part time), Happy Konnections (Digicel), UWI Mona Campus, Kingston
Process and accept payments for sale transactions of phones, modems and phone accessories using Quickbooks and Aria Softwares
Process and accept payments for bill payments using Aria Software
Offer customer service to customers in person and via telephone
Stock taking, ordering and restocking of phones, modems and accessories.
February 2013- May 2016: Cashier (Fulltime and Part time), ValuMart Food Stores, May Pen Clarendon
Process and accept payments for goods at point of sale
Package customer’s goods
Offer customer service in person and via telephone
Assist in stock taking
.
EXTRACURRICULAR ACTIVITIES-: University of Technology, Jamaica, Kingston
UTRS (UTech Rural Society)
UTANS (University of Technology Association for Nursing and Midwifery Students
-: Clarendon College
Inter school Christian Fellowship Club
4H Club
Table Tennis
Science Club
Spanish Club
REFERENCES
Kerry-Ann Bell, Spanish Teacher, Clarendon College, Chapelton P.O., Clarendon
Contact #:-
Francis Vassel, Lecturer, University of Technology, 237 Old Hope Road, Kingston
Contact #:-