Santosh Kumar Mohapatra

SANTOSH KUMAR MOHAPATRA Technology Leadership | Digital Transformation | IT Processes Automation 18+ years of IT leadership experience endowed with strong business acumen. Drive delivery and end-to-end management of large-scale, enterprise wide transformational & mission critical projects ensuring the right mix of delivery speed and operational stability. Delivered outstanding results in the area of Product development and implementations, helped influence budget and financial decisions, and drove operational excellence by building, developing, and leading top performing global teams. Thought leader keeping team and key stakeholders knowledgeable of modern development practices, enterprise communications, technology trends & innovations. -- Hyderabad, India LinkedIn Link Stakeholder Management Language: C++,Java Full Stack,J2EE,PL,SQL Transition & Migration Strategy Team Leadership Smart Process Automation Business Process Design Process Transformations Robotic Process Automation Product Planning Product Development /QA Go-to-Market Strategy Financial Planning Framework Design & Execution Cross-Functional Engagement Risk Analysis Change Management Tehnical Strategic IT Planning Leadership Functional Areas of Expertise Inteligent Process Automation BPM: PEGA-PRPC, Savvion, Newgen BPM: Bonita, Hyland OnBase Domain: Block Chain, Data Science, AI, DevOPs, IoT Consulting Timeline Working as Consulting Leader || Director of Technology for Vedak and UK & USA based Expert Network Nov 2023 – Present (Independent Consultant) Career Timeline Value Snapshot  New Vision Software, Hyderabad Director of Technology Nov 2022 – Nov 2023  Achieved 25% increase in product development capacity and improved on time delivery at New Vision Software by establishing a product development lifecycle and restructuring the engineering organization.  Virtusa, Hyderabad Director of Technology May 2021 - Nov 2022  Improved service availability to meet SLA of 99.9% at Virtusa.  Successfully transitioned worldwide product development teams to Agile Scrum methodologies, improving the ability to quickly meet changes in market and customer requirements.  At Virtusa, developed a Pega-based Provider Lifecycle Management (PLM) solution which brought: o 50% reduction in onboarding time. o 90% reduction in manual effort. o $5 million in potential savings.  At Virtusa, developed an Appeals & Grievances solution which enables organizations to: o Grow their business with an assured 8-12% boost in plan enrollment by guaranteed incremental increase in CMS Star ratings. o Achieve 30% operational cost reduction and higher efficiency by adopting our smart AI-enabled A&G platform. o Enhance member and provider satisfaction by advancing to an intelligent appeals workflow.  At Ameriprise Financial: o Reduced the number of legacy systems by 50%. o Improved call service level by 21%. o Decreased both call handle times and abandon rates. o Improved phone authentication by 19%.   Tetrasoft, Hyderabad Digital Transformation COE Lead Solution Architect Nov 2018 - May 2021 Ameriprise Financial Services, Gurgaon India Group Head-Pega Project Manager Feb 2018 - Nov 2018  Colt Technology Services, Bengaluru Senior Technical Lead Dec 2011 - Feb 2018  Progress, Mumbai Senior Software Engineer II Dec 2010 - Dec 2011  GE, Bangalore IM Programmer Analyst Nov 2008 - Oct 2010  Smart Edge Software, Bhubaneswar Software Engineer Jul 2006 - Nov 2008 2 Santosh Kumar Mohapatra |-| - Accomplishments @ New Vision Software Certifications        Leading and driving IT Business Process Automation Low Code Practice & IT Consulting services across India, USA, UK, Europe, and Australia regions. Building excellence around IT Business Process Automation and Low Code platforms to ensure Client success resulting in business growth. Providing leadership to geographically dispersed team of 50+ IT Professionals including Managers and Team Leads. Advised the company's Leadership team with strategic technology decisions. Drove the roadmap to streamline, standardize, strengthen performance, reliability, robustness and scalability across the company. Accomplishments @ Virtusa      Planned, implemented, and strategically transformed solution delivery functions for multi-dollar global projects for Virtusa's client. Built teams, set up the engineering operations, conceptualized product & technology roadmap. Proposed and managed new initiatives, spearheaded high-level design and architecture, established lean agile development methodologies. Improved operational excellence and SLA times, reduced costs by proper risk assessment and pre-planning. Designed, gathered, and analyzed metrics to drive improvement across all IT processes. Accomplishments @ Tetrasoft        Helped organizations succeed in designing, building, and Implementing futuristic technologies like Pega. Strategized various digital transformation initiatives. Provided vision, defined system and application architecture, and problem solving ability across the landscape. Led change across large platforms and functional areas using technology solutions. Provided coverage for key customer facing events, particularly technical level discussions. Interacted with COE and CTOs to ensure alignment to sales process and priorities. Built link to provocative selling model to ensure architecture views are properly integrated.       PEGA Certified System Architect (CSA) PEGA Certified Senior System Architect (CSSA) PEGA Certified Lead System Architect (CLSA) Qualified SUN Certified Java Programmer ITIL V3 Certified (Foundation Certificate in ITSM) Certified Scrum Master Trained in Lean Six Sigma Processes Trained in cross-cultural skills &managing global customers Awards & Recognitions           Certificate of Innovation Outstanding Cross Functional Award Outstanding Team Work Award Learning at Work Week (14th-18th May 2012) Winner Champion Award Employee of The Month ACE Award for High Performance ACE Award for On Time Customer support Code Master Award Legacy Migration Programmer Award Winner Education BE - Computer Science | 2006 BPUT, Odisha, India MTech – Information technology | 2017 The University of Tokyo, Japan Accomplishments @ Colt Technology Services       Developed Single Sign On(SSO) and integrated it with BPM Portal. Participated in Full life cycle project development & implementation. Led the culture of innovation and passion-driven development and mentor the team towards the same. Managed and mentored a team of 30+ engineers, delegating tasks, explaining requirements, and monitoring progress to achieve daily, weekly, and monthly goals. Reviewed and evaluated designs and project activities for compliance and standards and provides tangible feedback to improve product quality and mitigate failure risk. Led and influenced agile development activities including sprint grooming, Sprint planning, stand-ups, retrospectives, and demos and spearhead best development practices with the team. Languages      Japanese (Limited Working) Odia (Native or Bilingual) Sanskrit (Native or Bilingual) English (Professional Working) Hindi (Professional Working)