Santosh Kumar Gupta
H. No-585, Sector-40, Gurgaon-(Haryana) India-
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SUMMARY
Detail-oriented and reliable Data Entry Clerk with 15+ years of experience
accurately recording, tracking, and analyzing mass data to achieve target
goals.
EDUCATION
Delhi University
Bachelor of Commerce (August-2002 to June-2006)
EXPERIENCE
Oxigen Services (India) Private Limited, Gurgaon (India)
Manager (Accounts Payable), Data Entry
April 2005 - Current
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Lead a team of 10 data entry clerks, documenting team performance,
metrics, and error-rate to analyze trends, present approaches for
improved efficiencies, and attain goals
Standardized process of investigating claim discrepancies and
rejections, minimizing weekly labor-hours by 35% and expediting
resolution of outstanding claims
Confirm claim submissions adhere to employees claims, including
current codes and proper documentation to support procedures within
time line
Collected, organized, and interpreted paper and electronic explanation
of benefits, accurately posting telecom payments ($120,000+ daily) to
appropriate patient ledgers
Uncovered fee discrepancies on submitted claims and adjusted patient
accounts accordingly
Consistently achieved 98% accuracy as confirmed by Auditors
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Recognized patterns and communicated departmental inconsistencies,
reducing team error rate
SKILLS
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64% WPM (94% Accuracy)
Claim Process of Expenses
Microsoft Office 2019
Adobe Acrobat Pro
Data Analysis
Internet
Microsoft Navision
Microsoft Ax R2 2013