Santiago

SANTIAGO CHACÓN INDUSTRIAL ENGINEERING CONTACT INFO -- de Septiembre 1995 Tv 5A # 45-91, Medellín PROFESSIONAL SKILLS Emotional intelligence Assertive communication Financial Statements Cash Flow Payment Schedule Leadership Budgetary creation and control Advanced English Cost controller Forecasting income and expenses/cost Ofimatic tools (excel, power point and word high level of usage) Continous improvement Power BI SQL PERSONAL SKILLS Creative spirit Detail oriented Reliable and professional Organized Time management Team player Fast learner Motivated Receptive SOCIAL https://www.linkedin.com/in/santiago -chac%C3%B3n-hern%C3%A1ndez399bab15a/edit/about/ ABOUT My experience is in financial and commercial areas, where I can apply my knowledge and skills for analytics, negotiation (inner and external customer) and continuous improvement in any type of organization. WORK EXPERIENCE FINANCIAL ANALYST CASH FLOW CLUB SAS | TYPE: REAL STATE | NOV 2020 - APR 2021 Treasury administration (COL and US) Cashflow and pricing control. Budgetary creation and control KPI'S follow-up. Portfolio diversification ACHIEVEMENT: Set financial and accounting process in a startup FINANCIAL PROFESIONAL CORPORACIÓN MAKAIA ASESORIA INTERNACIONAL - AUG 2020 | TYPE: NGO | FEB 2020 Make financial committee with the Income, balance sheet, cash flow and cost centre verification (COL and US). 2021 quotes and 2020 budgetary control. KPIS follow up. ACHIEVEMENT: Confirm the reality is addressed by the numbers generated in the accounting FINANCIAL AND MANAGEMENT ASSISTANT PHC | TYPE: CONSTRUCTION COMPANY | MARCH 2019 - DEC 2019 Management of the after sales service. Creation and follow up of the working budget. Application of lean methodology within the construction context. Formal handover of properties. Supervision of the quality of the properties. Elaborating progress reports and updating them. ACHIEVEMENT: Accomplishing the times set by the administration of the handover of the property with a good forecast of activities. CONSTRUCTION BANKING INTERNSHIP GRUPO BANCOLOMBIA | TYPE: BANKING | JUL 2018 - FEB 2019 Customer assistance and service Support to administrative processes Mortgage management and follow up Assistance to event coordination ACHIEVEMENT: Improving customer service by assertive communication HYBRID CAMPAIGN CUSTOMER SERVICE ASSISTANT ACCEDO TECHNOLOGIES MAY 2018 ADDITIONAL BACKGROUND Entrepreneurship and learship Congress- EAFIT UNIVERSITY (2015 - 2016 and 2017) Investigation group GEIO -) Spanish English | TYPE: CONTACT CENTER | MAY 2015 - Customer service in English (requests, complaints and claims) Closing sales Assisting customer requirements. Floor support/leading groups Guideline tracking. ACHIEVEMENT: Lead groups by hostile interaction. EDUCATION BACHELOR OF INDUSTRIAL ENGINEER Universidad Tecnológica de Pereira| 2013 - 2019 HIGH SCHOOL - ACADEMIC Colegio Calasanz de Pereira| 2013 - 2019 PERSONAL REFERENCE Claudia Gonzalez Crosthwaite Instructor in SENA- William Grannobles Sedas Constructor Manager in PHC- Juliana Sepulveda Head of Admin in CASH FLOW CLUB SAS- Isabel Cristina Cadavid Orozco Account Manager Eje cafetero GRUPO BANCOLOMBIA- Victor Manuel Salazar Arenas Manager's assistant in GRUPO BANCOLOMBIA- Mauricio Valencia Asistant of Manager (AOM) in ACCEDO TECNOLOGIES - SANTIAGO CHACON HERNANDEZ-