Santiago Quirama

SANTIAGO QUIRAMA BETANCUR Tourism Specialist MEDELLÍN, COLOMBIA | - |- Profile Tourism specialist with work experience as a tour guide, social media specialist, commercial adviser and admissions officer. In my past and current job experiences, I have shown a deep vocation for service and social responsibility. My creative and proactive approach makes me a natural leader. Moreover, my inter-cultural and foreign language skills have significantly strengthened my performance as a tour guide and administrator in Medellin. I hold a Bachelor's Degree in Tourism Management and speak 3 languages fluently. PROFESSIONAL EXPERIENCE Tour guide and manager 2018 - Current Magicoltours I am one of the leading tour guides for Magicoltours, working in the Comuna 13 neighborhood in Medellin. The area is known for its rapid social transformation process to which tourism has made an important contribution. In addition to my work as a guide, I contribute to the training of new staff and the development process of the company. We work together with leaders in the community to create education and job opportunities for its residents, as well as sports and entertainment activities for its children. SOCIAL MEDIA SPECIALIST - COMMUNITY MANAGER 2016 - 2017 DDB WORLDWIDE I worked as a community manager for Bancolombia, one of the most important banks in Colombia. I was responsible for contributing and creating content, and for executing and publishing our material on different social networks. I worked with a wide variety of social media tools and platforms, such as Hootsuite, Social Bakers and social analytics data. Commercial advisor 2015 - 2015 SURAMERICANA DE SEGUROS I carried out the sales of the general insurance portfolio using new sales strategies, as well as ensuring optimal and integrated service to our customers. At Suramericana, I developed my sales and client service skills while consistently working with transparancy and compromise with the company's goals. Commercial advisor 2012 - 2014 ALLUS GLOBAL BPO CENTER - BANCOLOMBIA I advised clients on Bancolombia's products; savings and current accounts, debit and credit cards, personal loans, investment funds, restructuring, portfolio purchase, bank security and protected identity. Afterwards, I entered the specialized area of Clients abroad, where I provided financial advice to bank clients who live outside Colombia, having the opportunity to practice the English language and obtain a new work experience. IGCDP AIESEC EAFIT 2011 - 2013 SKILLS AND LANGUAGES MUSIC and INSTRUMENTALISM I am currently leading a musical and experimental project in which I mix contemporary downtempo sounds with ancestral sounds of indigenous cultures, using several DAW software (Logic Pro X, Ableton, FL, Traktor). ENGLISH LANGUAGE 4 years of professional experience. PORTUGUESE LANGUAGE 4 years of professional experience. SOCIAL MEDIA Instagram, Facebook, YouTube, LinkedIn, Soundcloud I was responsible for interviewing and approving profiles of international applicants for the role of social worker, as well as coordinating the projects and fostering environments for cultural exchange. In this job I demonstrated my leadership skills in generating a positive impact on Colombia's society. EDUCATION Tourism Administration 2013 - 2015 Jaime Isaza Cadavid Bachelor's degree in tourism and administration. For my graduation project, I developed a proposal for ecological tourism in Colombia. I completed my degree with a distinction of honor. Diploma: Commercial Management 2017 - 2017 CESDE Specialization in the management of commercial businesses. Course: Integral training and sales 2017 - 2017 COMFAMA Specialization course in the ethics of sales. Basic accounting, 2009 - 2009 INEM Specialization in accounting. SOFTWARE MICROSOFT OFFICE Excel, Power Point, Word AS-400 Civil aeronautical software Social Media Facebook: www.facebook.com/sanquirama.musica Instagram: www.instagram.com/sanquirama.musica Soundcloud: soundcloud.com/sanquirama Youtube: www.youtube.com/channel/sanquirama Created with