SB
SANTIAGO JOSÉ
BELTRÁN MARTÍNEZ
ABOUT
ME
Business administrator with emphasis on
social marketing and entrepreneurship.
Bilingual, with experience in customer
service, support and data entry, mass
consumption, and administrative
management in the construction sector for
decision making.
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THROUGH-
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Seminole State Diamond World
College
LTDA
Administrative
English B2
assistant.
*Activity control
*Processes manual
*Inventory
*Operational
support *Writing
*Data entry.
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2021
Pontifical Xavierian Ramo products
Scotiabank
University
SAS
Customer
Professional in
Trade
services agent
Business
Marketing
*Replying to customer
Administration.
queries
* Leadership and
Management Skills
Diploma
COMPETENCIES
CONFLICT
RESOLUTION
TIME
EFFECTIVE
COMMUNICATION
LEADERSHIP
*SAP
*Budgets
*Tracking
*Contests
*Discounts
*POP activations.
*Handling customer
complaints
*Resolving issues as
soon as possible
*Offering instant
assistance about
products and services
EXCEL
Cycling
BUDGETS
B2
ENGLISH
DIGITAL
MARKETING
POWER
POINT
PROJECT
WEB
DESIGN
Composition
Drumming
SAP
EMOTIONAL
INTELLIGENCE
INNOVATION
&
CREATIVITY
Diamond World
LTDA
Administrative
supervisor.
*Commercial
management
*Invoicing and orders
*Financial monitoring
*Management reports
*Project assistance
*Preparation of Unit
Price Analysis (APU).
HOBBIES
DECISIONMAKING
TEAM WORK
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Hiking