Santanu Roy

CURRICULUM VITAE Name : Santanu Roy Father’s Name : Shri Shyamalendu Roy Permanent Address : C/O.Shyamalendu Roy, ‘Sona’ Congress Nagar, Po & Dist, Jalpaiguri West Bengal -735101 Mobile : - Corresponding Address: A-308, Oakwood,Spring ValleyDew,KataraHills,Bhopal (M.P.) Pin-462043 Date of Birth : 25th December, 1972 Email Address :-Educational Qualification: Exam Board/University Year Division I.C.S.E.(10th) Council for the Indian School Certificate Examination 1989 First 12th West Bengal Council of Higher Secondary Education 1991 Second B.Sc. University of North Bengal 1993 First Diploma in Hotel Mgt. & Catering Technology Institute of Advanced Management, Kolkata 1997 First BRIEF OVERVIEW : • Expertise in intensive F&B Management. •A proven track record of achieving all targets & delivering positive results. •Success in motivating staff through clear communication & outstanding organisational skills. •Increasingly having an understanding of the e- learning techniques. •Effectively recruiting,training,evaluating ,motivating ,delegating and monitoring activities of staff. •Strong exposure & understanding of business strategy planning & its implementation. • Expert in ODC negotiations & its planning. •Profficient in planning food festivals & its marketing. Professional experience: PRESENT ORGANISATION HOTEL SANGAM PRISTINE, BHOPAL DESIGNATION GENERAL MANAGER DURATION 2020 - TILL PRESENT Hotel Sangam Pristine is a Midmarket Hotel situated at Hoshangabad Road, Bhopal.It is located at Bhopal- Nagpur Hoshangabad Road , very near to the Industrial belt of Mandideep & Bagroda.It is well appointed with 27 luxurious rooms of different categories .The rooms are installed with all modern amenities to suit the needs of corporate guests.It has a 60 cover restaurant “Hungry" to serve Veg & non veg delicacies.It can host any get- together of 50- 250 guests at Meadows (3000 sq feet area hall) & seminars with a capacity of 100 pax.It also have a terrace to host a gathering of 75 pax with a fountain pool facility. JOB PROFILE • Leading the entire brigade of staff in day to day operations • Formulating Marketing strategies & get them implemented through the marketing team •Preparing the Annual Budget of the Hotel & fixing up the profit & Loss accounting along with the Accounts team •Negotiation of package deals of corporate get togethers & the annual room pkg- tie ups •Regular meeting with F& B services & production team to discuss the ways to have control on food wastage there by controlling food cost & breakages thereby contributing on Hotel’s profit. •Recruitment , conducting training & timely appraisals ORGANISATION HOTEL PUSHPANJALI, BHOPAL DESIGNATION GENERAL MANAGER DURATION- Hotel Pushpanjali is a new startup Hotel situated at Hoshangabad Road, Bhopal.It has 28well appointed rooms , A multicuisine Restaurant & a Banquet hall to accommodate 200 pax get together & 75 pax conference.It also have a small lawn set up to host a party of 100 pax. JOB PROFILE •Overall Management of the operations. • Preparing the yearly sales target & budget calculation • Recruitment & training of the staff •Assist the Account in preparing the P & L statement of the financial year •Preparing the Marketing strategies & formulating sales promotional schemes •Assessing the sales with target & plan for future ammendments in strategies •Conducting Hod meetings on regular basis & reporting Managing Director on frequent intervals ORGANISATION HOTEL AMER PALACE,BHOPAL DESIGNATION EXECUTIVE MANAGER DURATION- Amer palace,Bhopal is a mid market 3 star classified hotel with 55 well appointed rooms in the heart of the city of lakes.It has 6 banquet halls accommodating 20 -250 pax programmes. Amer Bakery Hut ,a popular pastry shop has been catering to the Birthday,Anniversary & related Baker needs of the guests since long.The hotel has a well equipped Gymnasium,a Discotheque where elite family night parties are organized on weekends & on bobookings.Apart from this it has a well stocked Bar. The Hotel has closed the last financial year with 10 crore plus revenue. JOB PROFILE •Leading the entire unit plus two other popular eateries of the group in the name of ABH(Amer Bakey Hut). •Conduct scheduled meetings of the HODs & taking reporting of the entire operations . •Assista Finance in Budgeting & audit the actual figures & taking remedial measures. •Implementation of marketing strategies to penetrate the unexplored sections of the market . •Negotiations & finalization of residential packages ,their planning & implementation. •Maintain an upto date knowledge of competitors, their services & food & other offers. •Recruiting, training, delegating & motivating staff to achieve organisational goals. •Create & ammend SOPs for the departments & review performances . •Periodic staff aapprisals. •Timely promotions of F&B sales through food festivals & attractive offers to attract the niche market segments. ORGANISATION AMER MAJESTIC (Unit of Amer group of Hotels ) - SUCCESSFULLY LAUNCHED AMER MAJESTIC in 2015,a 3 Lawns & 3 semi covered halls property spread in a sprawling area of 11acres for Events Weddings & Get togethers upto 10,000 pax. ORGANISATION AERIAN PROMOTERS & DEVELOPERS - SUCCESSFULLY LAUNCHED AMER BAKERY HUT LINK ROAD,BHOPAL) (Unit of Amer group of Hotels ) in 2012 ,A multicuisine restaurant of 55 covers with a Gazebo & lawn to host events of all types upto 150 pax. DESIGNATION ASSISTANT EXECUTIVE MANAGER REPORTING TO GENERAL MANAGER DURATION - JOB PROFILE •Leading the entire sales & marketing team.Focussing on the unexplored segments of the market simultaneously maintaining the rapport with enlisted corporates . •Responsible to control the overall credit limit & ensure their scheduled realization. •Visiting outstation companies on timely schedules to maintain rapport with corporates & event management companies to promote new projects of the group. •Ensure a clear communication of details of programme & events amongst the department HODs for smooth running of operations. •Assist GeneralManager in all sorts of planning of mega programmes & their implementation through interoffice circulation. •Conducting spot audits of Production departments (kitchen & Bakery) in the line of FSSAI norms & submit reports to the General manager. •Conduct survey of Conference & Together rates of different Hotels of the city & prepare a comparison report. •Organising PR programmes for the new projects & other product launching in different levels. •Recruitment,Training & retention of Suitable staff . •Assist GeneralManager in staff appraisals in periodic schedules. ORGANISATION HOTEL AMER PALACE DESIGNATION F&B MANAGER REPORTING TO GENERAL MANAGER DURATION 2001 – 2010 SUCCESSFULLY LAUNCHED AMER GREENS (Unit of Amer group of Hotels) in the year 2007 , a property with 50 well appointed rooms with the largest pillarless hall for gathering upto 1000 pax with a front lawn & a back lawn.It has a Multicuisine restaurant of 200pax.It has a well stocked Bar. SUCCESSFULLY LAUNCHED AMER BAKERY HUT ,BITTAN MARKET(A unit of Amer Group of Hotels under Aerian Promoters & Developers)A multicuisine QSR with nearly 100 covers having a separate section to host Birthday events & Kitty parties in the year 2001. JOB PROFILE •Leading the entire F&B Team in coordination with FbB production. •Train,recruit & motivate staff & recommend for their appraisal. •Responsible for entire F&B day to day operations . •Organising Food festivals in scheduled intervals assisting in its marketing & operational planning. •R•Responsible for Target revenue achievement. •Responsible to attend Dignitaries & ensure VIP Service. •Suitable Staff retention . •Tie up with different Liquor companies & introduction of schemes to boost up sales. ORGANISATION HOTEL AMER PALACE,BHOPAL DESIGNATION ASSISTANT F&B MANAGER REPORTING TO F&B MANAGER DURATION 1999 -2001 JOB PROFILE •Assist F&B Manager in day to day planning & operations. • Restaurant operations being the key result area,was solely responsible for the smooth operations, sale boost up & staff retention. •Responsible for Bar operation & stock maintenance. •Responsible for Telemarketing of restaurant, arrange all sorts of private kittys and get togethers. •Efficient staff & mise- en -place management. ORGANISATION HOTEL AMER PALACE,BHOPAL DESIGNATION MANAGEMENT TRAINEE DURATION - REPORTING TO F&B MANAGER JOB PROFILE • On hand assistance of entire operations in restaurant service/In dining Room service & Banquet services. • Involving in training of captains & stewards both on the job & in sessions. •Responsible for entire banquet setups & assist Manager in day to day staffing as per functions. •Conducting night inventories on monthly basis along with concerned departments, store requisition & issues. •Responsible for preparing & scrutinizing the function prospectus & kitchen coordination for banquet & restaurant food pick up. •Specially appreciated by management for F&b retrieval in coordination with kitchen stewarding to decrease food cost. Training Undergone : • 6 months Industrial training in Quality Inn Aruna,Chennai in 1995(summer training). • Casual training in Taj Bengal, Kolkata from 1994 to 1997.Attended workshop on “Food service Business”conducted by FICCI ladies Organisation,Delhi . • Attended several workshops on FSSAI arranged by FHRAI . • Participated in several related seminars by MPTourism. ACHIEVEMENTS • Scored Highest Marks in F&BMgt During 3years course of Hotel Mgt. • Receiving periodical appreciation in present work area & getting timely promotions. •Nominated as F&B service external examiner in Institute of Hotel Management,Bhopal. CTC : 55,000/SANTANU ROY .