Sanni Jubril Olalekan

SANNI JUBRIL OLALEKAN Block G, House 6B, June 12 Boulevard, Abraham Adesanya Estate, Lekki, Lagos |- |- Summary Experienced Communications Expert with an excellent track record of overseeing every aspect of brand management, clients management and employee relations. Versatile and proactive individual with interest in Human Resources and Customer Service. Has a degree in Industrial Relations & Personnel Management. Adept at developing and executing programmes and activities that foster growth, innovation and organisational effectiveness. Experience STARFISH MOBILE – Digital Executive Nov 2016 – Jun 2019 Plan and execute digital marketing programs that generate meaningful results. Attend to customers via phone call, email and on social media platforms. Engage clients in value-adding conversations. Provide editorial leadership and direction by ensuring that content aligns with the organisation’s vision. Provide a clear view of content requirements for all digital media to ensure duplication and gaps are avoided and that sharing of existing content is maximised. Liaise with content writers to ensure brand consistency. Edit and manage content distribution to online channels social media platforms. Ensure compliance with the laws of copyright and data protection. Promote content across social networks, including Facebook, Instagram and Twitter. Work with developer and design teams to produce content in the forms of blogs, articles and videos. Execute strategic and enthralling digital marketing plans. Ensure creative marketing materials undergo regular review and adhere to brand guidelines. Create and implement creative marketing strategies and eye-catching promotions to build brand awareness. Achievements Grew revenue from 5 to 7 figures within one year with assistance from the supervisor. Assisted in the managing of the database as information are verified, edited and modified with the professional ethic standard. Achieved over 50% customer retention rates from 15% by providing exceptional services. COMMUNITY SECONDARY SCHOOL, EBONYI STATE – Government Tutor Nov. 2015 – Oct. 2016 Educated students about the nation’s political system. Worked with students to improve their grades. Evaluated students’ assignments and tests. Supervised students during classes, tests and examinations. Planned, prepared and delivered lessons to all students in the class. Taught according to the educational needs, and achievement of the individual students and groups of students. Achievements Increased the students’ performance in Government from about 15% to 65%. Consistently commended for punctuality, ability to work under minimal supervision and coming up with solutions to problems. Applied positive reinforcement method to redirect negative behaviours from students. FEDERAL MORTGAGE BANK – Office Assistant Oct. 2014 – Dec. 2014 Maintained records of guest visits in the visitors’ log. Identified and supervised the entry and exit of clients, employees and visitors; reported any unusual activity; and enforced security practices, including sign-in and issuing visitor badges. Maintained various office files and provided general office filing support. Welcomed people entering the office and directed them to the correct destination. Dealt with queries from customers, staff, visitors and vendors. Assisted in scheduling appointments and managing meeting rooms clients. Performed general administrative and clerical support such as preparing letters and documents by filing, scanning, photocopying. Attended to, screened and diverted all incoming calls to appropriate staff. Collaborated with Office Operations Manager to carry out front desk procedures. Supervised the cleaners to ensure a neat and clean front office area. Maintained all office equipment such as copiers & first aid kit to facilitate smooth office functioning. Achievements Exceeded all Key Performance Indicators [KPIs] surpassing all designated targets. Earned reputation for strong work ethics, honesty and 100% commitment to given tasks. Developed the ability to successfully work in a team. Secured a zero fatality and incident safety record. EDUCATION Osun State University – BSc Industrial Relations & Personnel Management (Second Class Upper) 2012 – 2015 University of Ibadan – Diploma Theatre Arts2009 – 2012 University of Ilorin – Diploma Sociology2006 – 2008 TRAINING AND CERTIFICATION Chartered Institute of Personnel Management of Nigeria (CIPMN) In View skill and expertise Digital Marketing. Public Relations. Employee Engagement. Personnel Management. Social Media Management. Search Engine Optimisation (SEO). Google and Social Media Data Analytics. Website Management. Communication Skills. Competitive Intelligence. Information Management. Brand Management. Content Creation and Strategy. Conflict Resolution.