Sanjiv Mitragotri

Sanjiv M Objective Dynamic leader in Delivery of Digital Transformation and GenAI / ML driven technology and business solutions driving growth for customers. Seeking a strategic leadership role to leverage expertise in AI/ Gen AI/ LLM technology integration and deliver significant gains in efficiency and productivity. Professional Summary Leadership & Strategy: P&L responsibility, CXO management, Large team management, Data analysis, Governance & Risk Management, Commercial and Contract negotiations Management: Delivery & Implementation, Program Management, Infosec consulting (ISO 27001), Cloud & Digital transformation, People/Team management Technical Competency: Gen AI (ChatGPT), Machine learning, Data Engineering and analytics, Core Banking end to end integration (Payment gateways, Open API, NFS Cards switch, NPCI integration) Java (Full stack), Microservices architecture, Cloud services (AWS, GCP, Azure), CI/CD pipeline integration, Application Architecture, Design & Dev, PM tools (Jira, Confluence, Sharepoint, Google drive, Onedrive) Domain Expertise: Retail & Transaction Banking, GCC establishment, Edtech, Professional services Implementation, Change & Risk Management: GenAI driven implementation processes, Digital Transformation, Technology & Business Operations optimisation (leveraging cross functional teams and people skills) Professional Experience Pratomate Solutions Ltd. Vice President | Pune, India | Oct 2019 – Present | Team size: 150+ Key Responsibilities • Led enterprise-wide digital transformation initiatives for global banks, large cap IT services firm, overseeing business requirements, solution design, process re-design & project lifecycles from inception to implementation. • Led the team of technology specialists, operating from different geographies (time zones) and worked with client’s Finance & Admin as well as their IT leadership to define new business processes, application re-design, development of new technology solutions. • Led the technology delivery team for re-engineering of Core Bank services to micro-services architecture. • Manage CXO-level stakeholder relationships, overseeing P&L, Commercial & Contractual negotiations, Governance, Risk management, and Delivery management across cross-functional teams for multiple clients. • Drive business development through pre-sales, account mining, and partnership building with over 25 partners. • Lead Proof of Concept development, including Generative AI and ChatGPT solutions for banking and Hi-Tech clients. Key Achievements • Delivered a digital transformation solution to help the client implement a lean process for its IT services business. This helped its Finance team to manage its orders and revenue projections. The solution affected the entire organisation including the delivery teams and was a complex transformation journey. • Established new service lines in Information Security (ISMS 27001) & ServiceNow ITSM, ITOM, and GRC solutions. • Successfully defined the architecture and roadmap for transformation of core banking systems to microservices architecture for Core Banking systems, working with technology specialists spread out globally. OmniSkills Pte Ltd. Director – Implementations | Singapore | May 2024-Oct 2025| Team size: 20+ Key Responsibilities • OmniSkills.ai: Implementation and Transformation consulting for deployment of AI-based skills development platform across multiple enterprises • Established implementation methodology & Change management process for Edtech platforms built on GenAI technology. • Requirements analysis and Solutioning for the customer • Pre-Sales support for solutioning and implementation plan • Guide the implementation specialists in the team on use of appropriate tools to analyse the data and information shared by customer • Review the implementation approach (includes data transformation, integration with in-house systems, testing plans and approach). Key Achievements • Established a lean implementation methodology and Change management process for OmniSkills.ai product using GenAI tools for each implementation. Standard Chartered BankCountry Implementation Manager | Mumbai| Mar 2017– Sep 2019 Key Responsibilities • Led the cross functional team of SME’s in Retail banking business team to plan, execute and implement digital transformation of its operations involving On-boarding, Customer Due Diligence (CDD) and consolidation of all retail customer profiles into a single master DB. • Managed CXO-level relationships from Business, Technology, Operations, and Compliance, establishing governance forums and steering committees. • Oversaw P&L, BRD preparation, process optimization, and change management for client onboarding, CDD, and compliance projects. • Coordinated data consolidation across 35 retail systems, leading the migration of over 5 million customer records into a single master system. Key Achievements • Successfully achieved Data Migration and integration of 5 million+ customer records from multiple systems into a single consolidated Client Master DB. • Implemented a digital solution to perform Customer Due Diligence (CDD) reviews that has reduced turnaround time by 35% and improved compliance for Central bank reporting. • Implemented time critical GST and PMLA compliance changes within the government mandated stringent deadline, enhancing compliance vis-a-visa Central bank’s requirements. Freelance ConsultantMumbai, India | Jul 2014 – Jul 2016 | Team size: 50+ Key Responsibilities & Achievements • Managed Senior CXO/ MD/ Director level stakeholders. • Responsible for business case preparation, solution architecture and design review, Program management, Alliance and Partnership management. • As an external consultant for Intellect Design Arena Ltd., implemented Cash & Liquidity Management Solutions, Trade finance system & Payment’s solutions (SWIFT / ISO20022) for Global transaction banking customers in UK & Canada. • As a consultant for Adrenaline Financial Inclusion advisors, implemented NFS card switch and its Integration with CBS, RTGS/NEFT services, AEPS & microATM based Business Correspondent systems using SaaS / cloud based CBS and other banking systems for Urban Co-operative banks in India.. • Enabled NFS card switch integration with CBS and RTGS/NEFT services for urban cooperative banks utilizing SaaS/cloud-based solutions for financial inclusion. Polaris Financial TechnologiesVice President | Mumbai, India | Apr 2012 – Jun 2014 | Team size: 75+ Key Responsibilities & Achievements • Managed multi-million-dollar implementation of Intellect Liquidity Management System (LMS) product at HSBC. Delivered features for 3rd-party sweeps, cross-border sweeps, and inter-company lending. • Spearheaded HSBC’s “Global Liquidity Management System (GLS)” Implementation, rollout and upgrade across 50+ countries. • Led a global team of 75+ members, ensuring seamless rollout and compliance adherence. • Managing Governance forums and Business stakeholder’s • Technology stack: Java/JEE, Spring Boot, WebSphere, JavaScript. ANZ Bank Project Manager | Singapore | Dec 2010 – Nov 2011| Team size: 25+ Key Responsibilities & Achievements • Successfully established offshore Global Capability Centres (GCCs) from scratch in the Philippines & China. • Transitioned all the business operations and processes for Wealth, Private Banking and Retail banking customers to GCC’s. • Participated in requirements analysis of GCC considering regulatory and compliance requirements, Design of transition approach, including recruitment, training and transitioning of business functions to GCC’s. • Managed vendor negotiations, regulatory approvals, recruitment and transition management to seamlessly transition operations. • Managed cross functional team comprising members from Operations, Technology support, Compliance, Business/ Process analysts with the peak team size of 10 members dedicatedly working on this project. SunGard SystemsSenior Manager | Singapore | Jun 2008 – Nov 2010 | Team size: 25+ Key Responsibilities & Achievements • Directed product development & implementation of Loan Origination System, collaborating closely with the client’s technology team. • Lead the product development of Loan Origination System (LOS) and establishing framework for Integration with other Banking applications including Core Banking System. • Managed project lifecycle using Agile/Scrum, achieving timely deployment and client satisfaction for a USD 10M project. Infosys Technologies Ltd.Group Project Manager |IN, MY, UK, USA, AU | Nov 1998 – Jun 2008 | Team: 125+ Key Responsibilities & Achievements • Scaled key accounts from $1M to $85M through successful delivery and client satisfaction for DHL Deutsche Post. • Led IT transformation projects for global banking clients, including ABN Amro and NAB. • Transitioned a portfolio of 125+ DHL’s applications from US, Europe to offshore locations for Application Development and Maintenance activities. • Managed the delivery of several critical shipment movement applications namely, SCL, EasyShip, Ground Operations over a period of 5 years for various functional enhancements. • Managed a team of 250+ members with a portfolio of value of over $ 25M for DHL Deutsche post, spread out in KL (Malaysia), Prague (Czech republic) and Phoenix (AZ, US). • Transitioned a suite of 75+ Retail banking applications from ABN Amro US to offshore location within a crunched duration of 6 months and moved to steady state. • Led the Solution design for National Australia Bank’s outsourcing engagement for their suite of Retail Banking and Data warehousing applications which was supported by 100+ FTE’s with a total deal value of 35 M AUD over a period of 3 years. • Recipient of Infosys Excellence Awards (2002, 2003, 2007) for excellence in account & program management. Education • MCA - Gujarat University with score of 72.8% • B.Sc. in Mathematics - Gujarat University with score of 64.1% Professional Certifications • PMP® from PMI.org since Feb 2012 • Certified Lead Auditor for ISO/IEC 27001:2022