SANJAY DHAKAL
Financial Operations & Technical Services Professional
LinkedIn Profile: linkedin.com/in/sanjaydhakal
PROFESSIONAL SUMMARY
Results-driven professional with 3+ years of experience in financial operations, technical services, and
international trade compliance. Proven expertise in cooperative financial systems (COSYS Software), customs
clearance, and account management. Demonstrated ability to bridge technical solutions with business operations
while maintaining strong client relationships. Currently pursuing Master's in Business Studies with a focus on
Finance, combining academic knowledge with practical industry experience.
PROFESSIONAL EXPERIENCE
Cargo Operational In-charge / Accountant
Kadambari Multinational Group Pvt. Ltd.
Nov 2023 - Dec 2025
Manage end-to-end import/export compliance, ensuring adherence to international trade regulations and
customs requirements
Prepare and process comprehensive customs documentation, including classification of products for
accurate duty calculations
Serve as primary liaison with customs officials, facilitating smooth inspections and resolving regulatory
inquiries
Maintain accurate financial records for cargo operations and oversee accounting functions for
international transactions
Streamline cross-border trade processes, reducing clearance time and ensuring efficient goods
movement
Associate Officer - Technical Services
Pioneer Associate Pvt. Ltd.
Dec 2021 - Jan 2023
Implemented and managed COSYS cooperative banking software (CBS), directly supporting
operational efficiency for member cooperatives
Delivered comprehensive technical training to cooperative representatives and staff, enhancing software
adoption and user proficiency
Provided ongoing technical support and troubleshooting for financial software systems, ensuring
minimal operational disruption
Collaborated with senior management and department heads to align technical solutions with business
objectives
Developed deep understanding of cooperative financial systems, accounting practices, and regulatory
compliance requirements
Contributed to ISO certification efforts through process documentation and quality assurance initiatives
Committee Member - Account Supervision
Pariyojana Saving and Credit Co-operative
Jan 2023 – Oct 2025
Oversee financial reporting and accounting supervision to ensure regulatory compliance and
transparency
Provide strategic recommendations to Board members on financial policies and cooperative governance
Monitor operational efficiency and internal controls, identifying areas for process improvement
Apply expertise in cooperative business models to strengthen organizational governance structures
Content Creation (Digital Marketing)
DogHIB.com (Self-Employed)
Jan 2022 - Present
Founded and manage educational platform focused on dog training, behavior, and care resources
Develop and publish high-quality content including articles, guides, and resources for pet owners
Implement SEO and social media optimization strategies to grow online presence and audience
engagement
Manage WordPress platform, including site design, content management, and user experience
optimization
Conduct market research and develop business models for sustainable growth in the pet care niche
EDUCATION
Master in Business Studies (MBS)
Major: Finance
Brilliant Multiple Campus - In Progress
Bachelor of Business Studies (BBS)
Major: Finance
Brilliant Multiple Campus - 2022
Higher Secondary Education (+2)
Majors: Computer Science, Accounting & Economics
Brilliant Multiple Campus – 2017
CORE COMPETENCIES
▪Financial Software Implementation (COSYS CBS)
▪Customs Clearance & Trade Compliance
▪Financial Reporting & Analysis
▪Account Management & Client Relations
▪Technical Support & Training
▪Data-Driven Strategic Planning
▪Content Creation & Management
▪WordPress & Social Media Management
▪SEO & Digital Marketing
▪Basic Graphic Design
REFERENCES
Available upon request