SANJAY
Contact No-
Email Id :-
CAREER OBJECTIVE
Looking for an organization that provides an opportunity for growth in career by utilizing my skills to achieve the organization goals.
PROFILE SUMMARY
A skilled and effective professional with 3.4 years of experience in Banking (Retail Asset Operations).
Well versed with back end operations related to banking, financial management services and Loan processes such as Foreclosures and Refunds.
Quality focused and pragmatic team player providing excellent customer service, maximizing productivity.
Adept at supervising KYC documents like PAN card, Passport, Address Proof's, Applicants/Co-Applicant.
COURSES AND TRAININGS
SAP HANA :
Creating new Information Models in HANA, Attribute, Analytical and complex Calculation views, calculated attributes, Procedures using SQL script.
Creating input parameters and restricted columns & calculated columns.
PROFESSIONAL EXPERIENCE
Current organization: ICICI bank Limited
Designation: Senior Officer
Duration: From 23 Dec 2013 to 08 May 2017.
Department : Retail Asset Operation Group
India's second largest financial services company head quartered in Mumbai, India. It offers a wide range of banking products and financial services to corporate and retail .
Retail Asset Operations Group: operating in Hyderabad responsible for the retail banking business of the bank in South Zone and to assure services to the Retail banking group with business lines in Mumbai and Delhi.
ROLES AND RESPONSIBILITY
KYC :
Disclosures dispatched by branches are needed to be thoroughly verified according to the list of norms
If any requirement is missing or not submitted then that will be obtained from the customer by mediating with concerned branch
If everything got verified, then they are scanned and moved to the confidential room by vendors for storage.
LOAN PROCESSING :
Handling closure process of Consumer and Home Loans of pan India.
Performing analysis of account statement with respect to credit balance issues, and implementing corrective measures to rectify the discrepancies
Coordinating with Internal Auditors for providing monthly samples required for audits, and resolving queries raised by them
Conduct root cause analysis for the Privilege and Wealth Customers escalation complaints
Processing refund foreclosure amount activity of applicable customers as per agreed service level agreements
Performing tasks like deliverables, loan rescheduling, cancellation of loans, foreclosure and refund processes
Participating in BCP for the activity at the time of crisis
Driving Quality Projects within Team & Ensure Timely Completion.
Ensuring end-to-end solution of all the queries raised by customers.
Involvement of various projects initiated by the team.
MIS Publish
PROJECTS
Automation of Closure process.
SR (Service Request) Elimination.
Credit Balance.
APPLICATION TOOLS
Banking Software - FINNONE & FCRM
MS Word Excel, Power Point.
SAP HANA, BI.
QUALIFICATION
2013 Post Graduate Diploma in Banking Operations - NIIT :IFBI Mysore
2013 Bachelor of Computer Applications - Karnataka University, With 81%
2010 PUC, Pre University Board, Karnataka. Passed out with 59.5%
2008 SSLC, Karnataka Secondary Education Examination Board passed out with 82%.
PERSONAL PROFILE
Date of Birth :-
Father’s Name : Raghavendra Acharya
Gender : Male
Marital Status : Single
Nationality : Indian
Hobbies : Listening to music.
Languages Known : Kannada, English and Telugu
Address : S/o Raghavendra Acharya, Isloor, Sirsi,
U. K Dist, Karnataka - 581 358.
DECLARATION
I hereby declare that the above information furnished are true to the bestof my knowledge and
belief.
Place: Your's Faithfully
Date: SANJAY
