Sangisetti Sudha Rani

Sudha Rani Eatha - OBJECTIVE: To seek a highly challenging and interesting job that encourages creativity and provide exposure to new technology to achieve professional and personal growth along with the organization with atmost dedication and determination WorkExperience: ●Company:Infosys BPOLimited ●Designation:Senior ProcessExecutive ●Duration:From 13July2015 to 16Apr2017 ●Location:Bangalore ●Application:Oracle 11i, Oracle R12, Order Management, Sales force for Support (SFDC), Jabber as IM ●Supporting client customer through E­mail and chat I am working as a English teacher from Sep-2018 to till date in Vidya Deep E.M. high school JobDescription: Worked in Order Management process for EMEA, APJ,AMS (global) region. Maintaining good quality in processing. Ability to meet deadlines and set priorities Teambuilding and communication skills Communicating with clients and customers on pre­order booking issues Assisting teammates on their doubts and clarifications Ability to work hard by self-goaloriented Supporting client customer through E­mail and Chat Processing High ValueOrders KEYRESPONSIBILITIES: Scrutinize orders logged by sales support teams for completeness beforecommencementof delivery, process orders as per guidelines Supporting colleagues in case of escalation handling and query resolving Technical Skills &Knowledge: Operating Systems (Windows 2000 / 2003, Windows 7) C, Java, RDBMS. I AM KNOWN FOR : Smart Worker Teamwork Positivethinking STRENGTHS : Quick learner of the new processes and easily adaptable Have strong ability to outshine in any challenging role in various domains EDUCATION: ●BSC Computers with 89% from Nannaya UNIV& Samhitha Degree college. ●10 +2 with 90% from Sri Chaitanya Junior College, Rajahmundry. ●10th with 83% from J.N.V.N. high school, Seethanagaram. PersonalDetails: HusbandName: Bhaskar Phanindra Raju MarriageStatus : Married PresentAddress :Nidadavole Language :English, Hindi and Telugu. Permanent Address: Eatha Sudha Rani, W/O. Bhaskar Phanindra Raju, 8-6-10, Near Nangalamma Centre, Gowda Street Nidadavole - 534301 Declaration: I hereby declare that the above written particulars are true to the best of my knowledge and belief. Date:Sudha E Place: Nidadavole