Sanghamitra Gantayat

Sanghamitra Gantayat Designation: Community Manager Email:-Mobile No: -,- Location: Bhubaneswar/ Bengaluru SUMMARY: 13+ years of work experience in Project Management, Programme Management, HR Operations, HR Administration, Onboarding, Offboarding, People Management, Talent Management Consulting, Team Management, Reporting, Leadership, Strategic Planning, CRM, Database Management, HR Recruitment, Training and development, Employee Engagement, Learning Management Systems, E-Learning, Virtual Assessment Centre, Virtual Development Centre, Exit Surveys, 360 Surveys, Background Check Coordination, Client/Stakeholder Management, Vendor Management, Handling Escalations Internal and External. WORK EXPERIENCE: Company: Freelance Enterprise Role: Recruitment Manager 01/04/2024 – Till date Responsibilities: • • • • • • • • • • Collaborate closely with the Senior Onboarding Manager to ensure meticulous qualification of leads, aligning with project specifications and organizational objectives. Assume primary responsibility for sourcing and qualifying leads, striving to exceed predefined targets through strategic planning and execution. Lead and inspire the recruitment team, providing mentorship, guidance, and support to maximize individual and collective performance. Develop and implement strategic initiatives to optimize recruitment processes, enhance team productivity, and drive operational efficiency. Monitor and analyze team KPIs, offering regular feedback and coaching to drive continuous improvement and achievement of performance objectives. Collaborate proactively with the Senior Onboarding Manager to address challenges, resolve issues, and refine recruitment strategies. Analyze recruitment data and metrics to identify trends, capitalize on opportunities, and inform strategic decision-making. Communicate effectively with stakeholders to provide transparent updates on recruitment progress, address inquiries, and ensure alignment with organizational goals. Foster a culture of professionalism, collaboration, and excellence within the recruitment team, promoting continuous learning and development. Ensure strict compliance with all relevant policies, procedures, and regulatory requirements governing the recruitment process. Promoted Role: Community Manager 01/08/2022 – 31/03/2024 Responsibilities: The purpose of this role is to onboard, guide, and nurture our pool of freelancers for this project. You will help them through the onboarding process for both freelancer systems and the partners' systems until they are certified, help them with all payment inquiries, and in the long term keep them engaged. • Handling onboarding and offboarding process • Onboard the freelancers to the project this includes: • • • • • • • • • • • • • • • • • • • • 1. Sending onboarding emails and documents collection 2. Profile creation on the freelancer platform and KYC 3. ID creation on the client's platform 4. Freelancer app installation assistance 5. Enlisting them in training 6. Handover of onboarded freelancers to the Ops team Assisting with all platform-related queries by helping them contact and connect with the right support teams Creating and sending out fortnightly newsletters to the freelancers and the internal team with updates on the project, news, and highlighting performance Check in with each freelancer regularly to help keep them engaged, get feedback, and document this to help improve and promote positive change. Reaching out to potential freelancers and promoting the offering, helping the recruitment team by building up the brand and service Handling incomplete or rejected KYC Handling data management of internal employees and freelancers. Client management Vendor management Handling escalations – client, operations team, vendors, and freelancers Grievance handling Microsoft Office Responsible for driving the identification and qualification of top-tier talent Setting and achieving recruitment targets, overseeing team performance, and ensuring adherence to key performance indicators (KPIs) Aligning with project specifications and organizational objectives Assume primary responsibility for sourcing and qualifying leads, striving to exceed predefined targets through strategic planning and execution. Lead and inspire the recruitment team, providing mentorship, guidance, and support to maximize individual and collective performance Develop and implement strategic initiatives to optimize recruitment processes, enhance team productivity, and drive operational efficiency. Monitor and analyze team KPIs, offering regular feedback and coaching to drive continuous improvement and achievement of performance objectives Analyze recruitment data and metrics to identify trends, capitalize on opportunities, and inform strategic decision-making. Communicate effectively with stakeholders to provide transparent updates on recruitment progress, address inquiries, and ensure alignment with organizational goals Promoted Role: Senior HR Consultant 04/02/2021 – 31/07/2022 Responsibilities: • Submitting profiles to the client. • Interview coordination and scheduling. • Document collection and initial background verification of the candidates. • Give a walkthrough to the new joiners on the Onboarding process of the client. • Front-end Client/Stakeholder management and Vendor management • Background Verification • • Project management and Project delivery. Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery. Background check initiation till report submission to the client. Salary negotiation. Timesheet management of candidates. Salary processing of the candidates by coordinating with the accounts team Documentation and database management. Foster strong relationships with the client, project team, and candidates. Recruiting candidates for required divisions of different clients. Preparing SOP, process flows, training materials, and other required documents for running the project. Preparing reports and presenting them to the manager and senior management. Good analytics, presentation, communication, and interpersonal skills with proficiency in demonstration and highly adaptable to new technologies and environments. Expert working in Google Sheets and Google Docs. Employee and client grievance handling. Microsoft Office • • • • • • • • • • • • • Company: Datum Technology India Pvt. Ltd. Client: - Ariviga Technologies Pvt. Ltd., Bangalore Role: Consultant 03/10/2019 – 28/01/2021 Responsibilities: • Worked on Employee Central implementation and 1 post-production support project. • Participated in kick-off, pre-implementation studies, workshops, business requirement gathering, preparing workbooks, gap analysis, configurations, user training, documentation • Post-go-live support or production support. • Worked on Manual delegation and automated delegations. • Worked on Custom email Notification, Auto approvals, and Document Generation. • Scheduled background jobs in the provisioning system and Worked on the pick list center. • Worked on EC Time Off, Timesheets & Meta Data Framework & worked on period-end processing. • Worked on role-based permissions (RBP) Synchronization tools & worked on the Provisioning System. • Foster strong relationships with both the client and project team. • Worked on Data Models, Foundation Objects, MDF or Generic objects, Picklist Centers, Associations, workflow, dynamic roles, dynamic groups, custom portlets, payment information, configuration UI, synchronization between EC and EP, business rules, Ad-Hoc reports, Analytical reporting, ORD reporting, Report center, alerts and notifications, email Notifications, global assignment. • Good analytics, presentation, communication, and interpersonal skills with proficiency in demonstration and highly adaptable to new technologies and environments. Microsoft Office • Company: Think Talent Services Pvt. Ltd., Bhubaneswar Role: Associate Consultant 30/10/2017 – 18/09/2019 Responsibilities: • • • • • • • • • • • • • Manage projects in compliance with Global Project Management methodology to ensure projects go live within the agreed scope, time, and budget. Designing study tools, uploading study materials, data collection, data analysis, and report writing. Mapping client requirements and coordinating, developing, and implementing processes and delivering on commitments, managing expectations & keeping partners informed on progress. Successful deployment of 32 projects on Leadership development & preparing leader boards, Learning Management systems, Employee Engagement surveys, Onboard and Exit surveys, 360 feedback surveys, a Virtual Development Centre, and a Virtual Assessment Centre with a large number of participants from reputed clients. Handling E-learning projects with different clients. Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery. Foster strong relationships with both the client and project team. Stakeholder management. Delivering and implementing the project as per scheduled deadlines; extending postimplementation and maintenance support to the technical support team and client. Content Management- Organizing and managing the process of uploading all content in the system. Director and Client’s calendar management. Writing JD’s. Microsoft Office Company: Safeducate Learning Pvt. Ltd., Bhubaneswar Role: Skill Trainer 20/01/2017 – 26/10/2017 Responsibilities: • Successfully delivered 720 hours of employability skills training including improving communications skills, financial and digital literacy to 8 batches • Microsoft Office Company: Yetticate Solutions Pvt. Ltd., Bangalore Client: - Resource Technologies Pvt. Ltd., Hyderabad Role: Associate Consultant 25/10/2013 – 30/12/2016 Responsibilities: • Contribute to overall project objectives. Projects on Leadership development, Learning Management Systems, E-Learning, Employee engagement surveys, On-board and Exit surveys, 360 feedback surveys, and a Virtual Assessment Centre with a large number of participants from clients • Delivering and implementing the project as per scheduled deadlines; extending postimplementation and maintenance support to the technical support team and client • Designing study tools, uploading study materials, data collection, data analysis, and report writing • Stakeholder management • Team management • HR Operations • Microsoft Office Company: Adarsh Wealth Ventures Ltd., Bhubaneswar Role: Sales Manager 02/01/2012 to 13/03/2013 Responsibilities: • • • Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence Managing recruitment, objectives setting, coaching/training, and performance monitoring of sales representatives Microsoft Office Company: Right Break Solution, Bhubaneswar Role: HR Recruiter 05/11/2007 – 12/01/2009 Responsibilities: • Manage end-to-end corporate recruitments and sales recruitments at the PAN-India level • Preparing job advertisements and posting on job portals • Initial screening of profiles, scheduling and coordination of interviews, salary negotiation • Plan and implement an induction program for new joiners • Microsoft Office EDUCATION: • Master of Business Administration, BPUT College of Engineering Bhubaneswar, BBSR 2009 – 2011 • B. Com, Utkal University Ramadevi Women's Autonomous College, BBSR 2004 – 2007 • 12th (Commerce), Utkal University Ramadevi Women’s Junior College, BBSR 2002 – 2004 • 10th, C.B.S.E D.A.V. Public School, Chandrasekharpur, BBSR 2002 Date: Place: Sign: Sanghamitra Gantayat