Sanggita Ravichandiran

I’m a results-driven Customer Success Manager with a strong foundation in sales, cloud solutions, and digital transformation. With over a decade of experience in client relationship management, I specialize in helping businesses unlock value through data-driven insights, strategic planning, and seamless implementation of technologies like Microsoft Azure and Microsoft 365. My approach blends empathy and precision — ensuring customer satisfaction, retention, and long-term growth.

My skillset includes high-value contract negotiation, remote team collaboration, and automation strategy, all of which I’ve successfully applied across diverse industries. I thrive in fast-paced environments and take pride in turning complex problems into clear solutions. Whether leading virtual teams or working directly with stakeholders, I prioritize transparency, accountability, and measurable impact.

Beyond my corporate work, I’m a multi-passionate freelancer. I offer professional messaging support, data entry and formatting services, and consulting on customer retention and cloud-based process improvement — all while maintaining flexibility to meet the evolving needs of my clients and my family. I’ve built an agile workflow that allows me to work remotely while delivering high-quality outcomes with consistency.

Creatively, I enjoy sharing real-life parenting moments on TikTok, using humor and authenticity to connect with others navigating similar journeys. Social media isn’t just an outlet — it's a growing space where I build community, test new content strategies, and explore monetization possibilities that align with my values.

I’ve recently earned a Postgraduate Diploma in Strategic Management and Leadership from the London College of Professional Studies, deepening my understanding of workplace strategy, leadership theory, and practical decision-making. This adds strength to my consulting services and aligns perfectly with my long-term goal of helping businesses evolve with purpose and clarity.

Whether working with startups, established enterprises, or individuals looking to streamline their systems, I bring resilience, resourcefulness, and a commitment to excellence. I’m actively seeking new remote opportunities, creative partnerships, and freelance projects that honor both my professional background and my drive to make meaningful contributions.

Let’s connect if you’re looking for a strategic thinker who gets things done — and adds heart along the way.