Sandra Uchenna

Sandra Uchenna Onyenwere Virtual Assistant | Administrative Support | Customer Service 📍 Owerri, Nigeria | 📧-| 📞 - Professional Summary Dedicated and detail-oriented Virtual Assistant with over 2 years of experience providing customer service and administrative support in a retail environment. Skilled in managing communication channels, organizing day-to-day business tasks, and assisting with marketing and inventory processes. Adept at tools such as Canva, WhatsApp Business, Instagram, Microsoft Word, and Excel. Committed to delivering excellent service and helping businesses stay organized and responsive. Core Skills - Customer Service & Communication - General Administrative Support - Order Processing & Fulfillment - Inventory Tracking - Social Media Management - Canva for Basic Marketing Designs - Microsoft Office Suite (Word, Excel, Outlook) - Scheduling & Email Management Professional Experience Nake’s Hair and More – Owerri, Nigeria Sales Representative & Administrative Assistant 2023 – present Delivered excellent customer service via WhatsApp, phone calls, and Instagram DMs. Managed daily administrative tasks, including order logging, follow-ups, and appointment scheduling. Created visual promotional content using Canva to drive social media engagement. Processed customer orders efficiently and coordinated timely deliveries. Monitored and updated inventory, ensuring stock levels were accurate. Supported the business owner with organizing files, tracking expenses, and maintaining client records. Education Bachelor of Technology in Soil Science [Federal University of Technology OWERRI], Nigeria [2024]