Sandra Refeca

I provided technical support for mobile phones and computers, including software flashing, network configuration, Windows installation, and basic system maintenance. I also worked in customer service at a small food business, where I handled orders, answered questions, and resolved customer concerns in person.

I used Microsoft Office tools, especially Word and Excel, to manage personal and official projects. I created documents, organized data, and supported daily administrative tasks.

I translated documents and books from English to Spanish for academic projects. This helped me strengthen my reading comprehension, writing skills, and attention to detail in both languages.

I actively use artificial intelligence tools to improve my workflow. I apply AI for online research, content organization, and to automate repetitive tasks, which saves time and increases efficiency.