SANDRA PETER
Aba, Abia State, Nigeria-,- --//Virtual Assistance ||
PROFESSIONAL SUMMARY
Task Automation efficient and highly skilled Virtual Assistant with expertise
providing support virtually, possesses exceptional organizational, time management,
and communication skills, with the ability to handle multiple projects
simultaneously. skilled in handling sensitive information and maintaining
confidentiality.
Responding to customer inquiries via phone, email, or live chat in a timely and
courteous manner,
My proficiency is appointment setting, meeting scheduling, calendar management,
email handling, project planning, and other related tasks.
RELEVANT SKILLS
Virtual AssistanceAdministrative Duties
● Good working knowledge of Communication and workspace management tools:
Zoom, Loom, Slack, Click-up, Monday.com, Trello, HubSpot, Zen Desk,
Google Suite, etc.
● Handed correspondence and documents are among the duties of an
administrative assistant
● Managed the CEO’S emails and massage communications
As part of my responsibilities, I assist with the market research and business
development tasks.
● Maintained a detailed calendar to coordinate schedules, tasks, and
appointments, book/set up meetings, with a view of time-zone differences,
and send prompts and reminders.
● Good knowledge of report writing, research, and recommending efficient and
industry-related findings.
● Created documents such as reports and presentations.
Executive virtual assistance
● Managed the CEO's calendar and appointment scheduling time by 25% through
the use of new online scheduling tools such as pick time and calendly
●
Managed the CEO's email and message communications.
● Coordinated and planning meetings, including follow-ups and reschedules.
● Handled correspondence and document filing are among the duties of an
administrative assistant.
● As part of my responsibilities, I assist with market research and business
development tasks.
● Arranged and notified the CEO and staff of reminders.
WORK HISTORY
02/2022 to
01/2023
04/2021 to
02/2022
VIRTUAL
ASSISTANT
JOSIMON LIMITED
EXECUTIVE VIRTUAL
ASSISTANT
TECH GROUP
EDUCATION
Bachelor of Science (B.Sc.)
Rivers State University - Rivers
State
TRAINING AND CERTIFICATIONS
IT Support/Digital Witch
● Customer Relation Management (CRM)
● Customer service, Microsoft Azure
Coursera
● Customer Support Skills
● Technical Support Fundamentals
Other Training
● Social Media Tools ((Whatsapp, Facebook, Instagram, Twitter, Telegram)
AWARDS & RECOGNITIONS
● Award Recipient, National Youth Service Corps(NYSC) Member, Enugu
State, 2018 (Achieved measurable state, 2018 (Achieved measurable youth
empowerment and inclusiveness.
