Sandra Peter

SANDRA AHKWESI PETER EXECUTIVE VIRTUAL ASSISTANT | LinkedIn | Portfolio PROFESSIONAL SUMMARY Results-driven and detail-oriented Executive virtual assistant with over 4 years of experience in business operations, project management, and administrative support. Proven ability to streamline workflows, optimise processes, and deliver exceptional customer-centric solutions. Adept at calendar management, CRM tools, and project coordination, with a focus on achieving operational excellence and client satisfaction. Skilled in managing executive schedules, preparing documents, and maintaining seamless communication. SKILLS ●​ Executive & Administrative Support ●​ Virtual Assistance & Project Management ●​ Calendar & Email Management ●​ CRM Tools (Trello, Asana, Monday.com, ClickUp) ●​ Document Preparation & Research ●​ Contract Management & Customer Support ●​ Time Management & Task Prioritisation ●​ Communication & Relationship Building ●​ Automation PROFESSIONAL EXPERIENCE Jomah Enterprise Inc. (Remote) | February 2025 – June 2025 Executive Virtual Assistant ●​ Managed the CEO’s calendar, scheduling 50+ appointments and coordinating 20+ meetings monthly, ensuring 100% punctuality and efficiency. ●​ Conducted grant research and assisted in preparing 5+ funding proposals, contributing to a 30% increase in organisational funding. ●​ Prepared organisational documents, interview questions, and reports, reducing document turnaround time by 25%. ●​ Oversaw email correspondence, responding to 100+ inquiries weekly with a 98% client satisfaction rate. ●​ Managed the organisation’s social media platforms, increasing engagement by 40% through consistent outreach. Josimon Energy Limited – Rivers State, Nigeria | January 2022 – November 2023 Administrative Office Assistant ●​ Organised the CEO’s calendar, scheduling 30+ meetings monthly and attending 15+ on their behalf, ensuring seamless operations. ●​ Drafted, signed, and prepared 50+ contract documents, achieving 100% compliance with regulatory standards. ●​ Streamlined contract management processes, reducing delays by 20% and improving customer satisfaction by 15%. ●​ Maintained a comprehensive filing system for personal and professional documentation, improving retrieval efficiency by 30%. SK Cleaning Services | March 2021 – Present Operations Manager ●​ Oversaw all aspects of the cleaning business, including securing 10+ contracts and managing finances, resulting in a 25% increase in profitability. ●​ Managed procurement of supplies, hiring, and supervision of 30+ employees, maintaining a 95% employee retention rate. ●​ Ensured high-quality service delivery by monitoring 10+ clients regularly, achieving a 98% customer satisfaction rate. ●​ Oversaw payroll for 30+ staff, ensuring 100% accuracy and timely payments while maintaining operational efficiency. Key Achievement: Scaled the business by securing new contracts, improving profitability by 20%, and ensuring consistent service quality. EDUCATION Rivers State University – Rivers State, Nigeria | 2016 (BSc.) Bachelor of Science in Office and Information Management CERTIFICATIONS ●​ Customer Relationship Management (CRM) Tools – Digital Witch Academy ●​ Project Management—HOPM ●​ Short-term Rental Management – Short-term Rental Academy ●​ Virtual Assistant Certification – ALX ●​ Technical Support Fundamentals – Coursera ●​ Asana Specialist Certified—Asana ●​ DSA - Digital Marketing Certificate ●​ Airtable—Certificate TECHNICAL SKILLS ●​ CRM Tools: Trello, Asana, Monday.com, ClickUp, Notion, O365, Airtable, GoHighLevel ●​ IT Skills: MS Office (Word, Excel, PowerPoint, Visio), Google Suite, MS Project, ChatGPT, Canva ●​ Communication Tools: Slack, Gmail, Outlook, Zoom, Teams LANGUAGE English (Fluent Spoken & Written) REFERENCE Available upon request.