Sandra Penha

I am a Customer Service professional with over 8 years of experience supporting clients across different industries. Throughout my career, I have developed strong expertise in remote customer support, email and chat handling, e-commerce service, and CRM systems. I am skilled at managing customer inquiries, providing technical support, and ensuring client satisfaction through clear communication and problem-solving. My background also includes sales support, customer retention, and virtual assistant tasks, along with knowledge in social media, direct marketing, and telemarketing. I am adaptable, detail-oriented, and committed to delivering high-quality service in every interaction.