- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Aguda Surulere, Lagos, Nigeria
- Experience:
- 5 years
CAREER OBJECTIVE
Attentive to details, processes and mostly to people with the use of
excellent communication, interpersonal and creative thinking skills.
Able to collaborate with senior management to develop and deliver
effective HR solutions.
Dedicated with proven performance in management, leadership, and
communication. Results oriented in problem-solving and planning
for over two hundred staff with successful track records. I am willing
to build upon my current administrative skills and knowledge of HR
to your organization.
--
1, Olubunmi Alonge Street Aguda
Surulere, Lagos, Nigeria
Date of Birth: 2nd January,1997
WORK EXPERIENCE
ADMIN/HR OFFICER
Filmo Facility Management Apr 2023- Present
Deal with all enquiries in a professional and courteous manner, in
person and on the telephone.
Receive In-coming mails/correspondence, registration of such
documents and re-directing it to the appropriate management staff.
Act as a point of contact for all employees, manage their complaints
and provide administrative and HR support.
Manage office stocks, maintain, and organize the office environments
and bills.
Documentation of office files and reports for both employee and
clients.
Ensures that resources are available and adequately utilized.
Assist with vehicle documentation renewals.
Prepare, develop, and source inventory of office supplies.
Scheduling and confirming appointments, meetings, and events.
Welcoming and assisting visitors in a friendly and professional
manner.
Organiser, tracking and managing employee’s data and travel
expenses.
Manage recruitment and onboarding processes with the managerial
staff.
Monitor employees to ensure compliance with the company's policies
and procedures.
Review, prioritize and respond to mails and calls.
Copying, scanning, filing, and organizing documents.
Assist with vehicle repairs, servicing, and management.
Sanitation and orderliness of the company reception area.
Schedule weekly meetings with the staff of the company and monthly
meetings with managers on issues that arises, train the staff on best
customer service practice and draft new plans on how to satisfy the
clients.
Follow up on customers, make cold calls and get feedback from them.
EDUCATION
LAGOS STATE UNIVERSITY
Lagos State, Nigeria.
BA English Language (Feb 2020)
ADDITIONAL SKILLS
Excellent customer service skills.
Business Networking
Microsoft Dynamics
Planning and budgeting
Multitasking
CERTIFICATIONS
CIPM in view
Human Resource Management
(Skill-edge Consulting)
Customer Service & Relationship
Management Competence (Skilledge consulting)
Nigerian Institute of Management
(Graduate member)
CLIENT RELATION OFFICER
JEMA Prints Services Oct 2022- Mar 2023
Building a credible and long-term relationship with clients and meeting their needs.
Plan and advice customers on the best service suitable for their businesses.
Created a conducive environment for meetings with clients also taking information on the kind of
service the customer wants.
A point of contact that receives, investigates, and analyses complaints and critical matters to
resolve their concerns.
Schedule weekly meetings with the staff of the company and monthly meetings with managers on
issues that arises, train the staff on best customer service practice and draft new plans on how to
satisfy the clients.
Follow up on customers, make cold calls and get feedback from them.
SALES EXECUTIVE
Winford Properties Nigeria Limited Mar 2022-Sept 2022
Forecasted sales numbers to gauge product and campaign success.
Arranged in-person meetings and visited with clients to improve the success of sales pitches.
Collaborated with marketing department to develop and execute marketing campaigns.
Gathered customer feedback and implemented process adjustments to minimize complaints.
Client interests and needs using surveys and networking techniques.
Attended industry events and conferences to promote company products and interact with potential
customers.
ADMINISTRATIVE ASSISTANT (NYSC)
Federal Ministry of Aviation, Abuja, FCT/ Nov 2020- Oct 2021
Provided cross-coverage support for other administrative personnel.
Maintained files and filing, keeping sensitive information confidential.
Served as primary point of contact for facilitating operational and administrative inquiries.
Used Microsoft Office Suite to create and revise documents and presentations.
Maintained calendars and schedules to set appointments for management team.
Maintained office inventory by assisting with supply orders.
HOSPITAL VOLUNTEER (INDUSTRIAL TRAINEE)
Edo State Remand home, Benin City, Edo / Mar 2013-Sep 2013
Prepared charts and pre-admission consent forms.
Prepared patient refreshments and food trays.
Transported clients to and from medical, mental health and other appointments.
Safeguarded medical records to secure patient information and maintain patient confidentiality.
Communicated well with patients to identify and attend to needs.
Updated and entered patient information into computer system.
Assisted patients in completing new patient health history forms.
Interviewed patients and families to identify problems relating to care.
REFERENCES
References available upon request
