Sandra Kay O'Shea

Sandra K. O'Shea Wiesbaden, Germany Phone: - • E-mail:- Summary of Qualifications Mrs. O’Shea has 18 years’ professional experience working in the Federal Government. Most recently, Mrs. O’Shea served as the Acquisition and Business Management Skill Community Director at the National Security Agency (NSA). Her experience ranges from analyst to various business disciplines, to include performance management and collaboration facilitation. Mrs. O’Shea holds various national security clearances. Work Experience 04/2016 – 08/2016National Security Agency Acquisition and Business Management Skill Community Director Served as the face of the Acquisition and Business Skill Community, providing excellent customer service to community members and leadership. Managed career development and technical health for employees in the career field. Coordinated and communicate with teams of managers, curriculum developers, recruiters, and customers to develop and recommend feasible options to eliminate or minimize skill gaps. Provided career guidance to skill community members on training and professional development opportunities that can support individual development plans. 01/2012 – 04/2016National Security Agency Business Consultant Provided face to face and phone/email customer service to members of all Investment Portfolios within the NSA, assisting in developing and reporting performance metrics. Independently composed, edited, disseminated, managed, and reported quarterly performance data calls. Liaised with counterparts for the coordination of performance reporting from NSA using professional judgment to set priorities in responses. Wrote and conducted multiple and varied training instances for groups and individuals on the topics of performance management and tool use. 10/2010 – 12/2011Deloitte Consulting LLP Collaboration Facilitator, National Security Agency Led an effort to bridge organizational gaps by facilitating intuitive connections between offices with related missions. Evaluated current business processes to identify and recommend improvements that drive efficient and effective mission accomplishment. Connected key stakeholders and subject matter experts across the enterprise to enable better-informed decision making by senior leadership. 05/2009 – 10/2010Mar Incorporated Performance Management, National Security Agency Developed performance measures in support of strategic goals by gathering and editing data and analyses from different organizations. Organized performance information for websites, newsletters, and monthly reports that served internal and external customers. 11/2007 – 05/2009Northrop Grumman Information Technology/TASC Guard and Reserve Coordination Specialist, USSTRATCOM Provided Guard and Reserve mission management support to include recruiting, tracking prospective gains, on-boarding personnel, and anticipating losses to ensure the proper funding and management of Reserve and Guard personnel as they support USSTRATCOM. Procured funding for required personnel, and assisted in all in-processing requirements for Guard and Reserve personnel. 12/2003 – 11/2007Northrop Grumman Information Technology/TASC Collection Manager; Instructor, Department of Defense Coordinated with satellite offices across the United States to manage reporting requirements; edited and published finished reports. Served as a program representative for forward deployed members, giving individualized customer service for face-to-face and remote, program-related inquiries. 04/2002 – 11/2003Lingual Information Systems Technologies Language Analyst-Reporter, National Security Agency Served as lead collection analyst and reporter, performing SIGINT research and target development supporting counter narcotics and counter terrorist missions.   Wrote reports based on analysis of foreign language material to alert national-level agencies. 01/2002 – 04/2002Advanced Resource Technology Inc Office Manager, Department of State Supported deploying Department of State elements.  Devised and maintained a new filing system for office correspondence and documents, which organized and streamlined record keeping for a staff of 15. 01/1997 – 01/2002United States Marine Corps Linguist; Liaison Support, National Security Agency Monitored, transcribed, and translated intercepted target communications. Assisted in coordination of efforts between NSA and deployed USMC intelligence forces worldwide. Education MBA, University of Phoenix, Nov 2009 Certificate, Security Awareness Forum for Educators (SAFE), Defense Security Service Academy, Oct 2006 BS, Business Management, University of Phoenix, Jun 2005 Certificate, Cryptologic Skills for Non-Commissioned Officers (CK155), National Cryptologic School, 1999 Certificate, Basic Cryptologic Course 1998 Basic Spanish Language Course, Defense Language Institute, Monterey, California 1998