Sandra Elain Lomboy
- •-• https://www.linkedin.com/in/sandralomboy/
OBJECTIVE
A virtual assistant that supports administrative tasks such as scheduling, email management, data organization, and
providing reminders. I boost efficiency by optimizing workflows and providing round-the-clock support. .
CORE COMPETENCIES
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Calendar Management
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Customer Service
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Research
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Inbox Management
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Data Entry
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Track and Trace
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Document Management
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File Organization
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Data Gathering
TOOLS PROFICIENCY
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Google Workspace
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Slack
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Skype
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Microsoft Office
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Lark
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Canva
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Loom
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Trello
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Zoom
EXPERIENCE
American General Logistics Inc.
California, U.S.A
Data and Communications Officer
April 2021 - Present
● Receive, analyze, and manage import documentation for designated accounts.
● Ensure ongoing communication with clients about shipment updates and status.
● Oversee the clearance and release of goods from carriers and customs.
Tremex Games
Romania
Video Game Data Entry Analyst
March 2023 - March 2023
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Sitel
Analyze and review gameplay videos of the mobile cooking game to gather relevant data.
Accurately record and input data, including dishes and ingredients requested by in-game customers into a
spreadsheet.
Maintain high standards of accuracy and completeness while recording all relevant information.
Philippines
Sandra Elain Lomboy
- •-• https://www.linkedin.com/in/sandralomboy/
Customer Service Representative
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Handle daily incoming calls related to active accounts.
Address customer questions and inquiries about available services.
Implement requested changes or upgrades to customer accounts.
Enhance customer satisfaction by effectively resolving issues.
EDUCATION
GOOD SAMARITAN COLLEGES
Bachelor in Medical Laboratory Science
June 2013 - April 2019
November 2019 - March 2020