Passionate and experienced in
- customer service
- technical customer support
- social media support
- community management
- technical writing
- resume writing
- translations Spanish - English
- translations Spanish - Romanian
- translations English - Romanian
Achieved
- excellent first-contact resolution rates
- above-average customer satisfaction
- countless personal KUDOS' from customers
Skilled in
- Sysomos
- Brandwatch
- Zendesk
- Salesforce
- JIRA
- HTML/CSS
- etc.
Work style
- taking action and responsibility
- results-oriented
- focused, streamlined and fast
- you can get pro-active feebdack and insights from me