Sandra Bek

I am a high performing, energetic and experienced Renewals Manager with considerable years of experience in

achieving profitability and business development outcomes through strategic sales and marketing initiatives through revolutionary projects. Delivering optimum business results through highly effective relationship management is my specialty and I thrive in a diverse and deadline-driven environment. I bring a proven track record in exceeding client and business expectations by consistently delivering results to the highest standard in various industries focused on

Banking, Finance, Retail and Wholesale. My approach to this position would go beyond standard departmental

operations, I am consistently analysing processes, developing improvements and coordinating programs to increase efficiency and quality of service.

With highly developed understanding of marketing tactics, negotiation skills and team leadership, combined with a relentless drive for excellence, I bring a unique blend of talents that contribute business value. I have demonstrated repeated success in revitalising businesses, eliminating ineffective sales and operational processes and reviving staff morale for immensely improved operations. Utilising superior communication, interpersonal and leadership

capabilities, I have headed highly driven and successful teams specialising in implementing business strategies and initiatives that drive substantial traffic, conversion, retention, revenue growth and profitability.

Other key skills and personal attributes I possess that I believe will help me succeed in this position are:

Proven record for exceeding business targets guided by a genuine ambition to consistently succeed,

creating and renewing sales methods and techniques.

Superior customer service skills, able to meet diverse customer needs by utilising a considerable variety of

selling techniques and significant influencing skills.

Expert ability to build successful relationships through liaison, establishing trust and promoting

collaboration.

Aptitude for identifying and resolving issues, designing and implementing innovative solutions to maximise

opportunities.

Strong ability to assess situations, make decisions; take risks and determine goals; and foster a

collaborative environment.

Proven leadership, mentorship and talent development skills, using a motivating and collaborative approach

to invigorate and develop teams focusing on performance and growth.

Astute in the development and management of business processes establishing a strong customer base

and advancing company services and market penetration.