Sandra Akingbala

Sandra Akingbala

Customer service
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
5 years
SANDRA AKINGBALA Abuja, Nigeria | - |-PROFESSIONAL SUMMARY Results-driven sales and lead generation specialist with a strong background in customer engagement, client acquisition, and data-driven strategies. Adept at identifying and qualifying leads, leveraging social media and CRM tools to enhance conversion rates, and driving business growth. Experienced in remote sales and virtual client interactions, with a proven ability to build and maintain relationships that translate into increased revenue. CORE SKILLS & COMPETENCIES ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Lead Generation & Prospecting Sales & Business Development Customer Relationship Management (CRM) Cold Calling & Email Outreach Social Media & Digital Marketing Data Analysis & Sales Forecasting Communication & Negotiation Remote Work & Virtual Client Engagement TECHNICAL SKILLS Logic, Hubspot, Microsoft Office, Google workspace, Asana, Trello, Slack, Flock, Skype PROFESSIONAL EXPERIENCE Cybersecurity Institute at Lab Four (Remote) Sales & Lead Generation Specialist | Dec 2023 – Present • • • • • • Spearhead lead generation efforts, identifying and qualifying potential customers for Lab Four’s training programs. Utilize social media marketing and email campaigns to engage prospects and drive conversions. Maintain and update CRM databases to track leads, monitor sales pipelines, and optimize outreach strategies. Provide personalized guidance to prospects, addressing inquiries and overcoming objections to maximize enrollments. Collaborate with the marketing team to refine messaging and improve overall lead generation effectiveness. Cold calling, and managed inbound and outbound calls Life Learners Limited, Abuja (Onsite) Business Development Executive | Nov 2019 – Oct 2023 • • Prospected and engaged potential clients through targeted outreach and digital marketing strategies. Managed social media campaigns to increase brand visibility and generate inbound leads. • • Assisted in drafting business proposals and sales presentations to secure client partnerships. Conducted market research to identify new sales opportunities and industry trends. Oxfam International, Lagos & Benin (Onsite) Data Analyst & Customer Support | Oct 2018 – Oct 2019 • • • • Provided frontline customer support, handling inquiries and guiding prospects through the application process. Managed and analyzed customer data to enhance lead nurturing and retention strategies. Assisted in developing feedback mechanisms to improve engagement and service delivery. Managed inbound & outbound calls. EDUCATION Bachelor of Science in Industrial Chemistry Bowen University, Iwo | 2016 CERTIFICATIONS & TRAINING • • • Sales & Lead Generation Masterclass | [Allison Academy] | [2022] Customer Relationship Management (CRM) Training | [Alison Academy] | [2021] Digital Marketing & Social Media Strategy | [Allison Academy] | [2019] REFEREES Available upon request.
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