Sandi Fernandez

I partner with US/UK/AU-based ecommerce brands, healthcare practices & service-based companies that need a reliable, detail-driven Virtual Assistant to support daily operations, maintain compliance, and keep internal systems running smoothly.

My role goes beyond basic task execution. I help businesses reduce operational friction, protect sensitive information, and maintain consistent workflows—so owners and managers can focus on growth, patient care, and strategic decisions.

Core Areas of Support:

🛒 Ecommerce Operations Support

• Backend order processing and store administration
• Customer communication via email and chat
• Product listing assistance, inventory tracking, and data accuracy
• Operational support that keeps fulfillment and service running efficiently

🏥 Medical Virtual Assistance

• Appointment scheduling and calendar coordination
• Patient communication and follow-ups
• Medical documentation and administrative support
• Confidential handling of sensitive data (HIPAA-aware)

⚙️ Operations & Administrative Management

• Inbox and calendar management for busy professionals
• SOP creation, documentation, and file organization
• CRM updates and internal coordination
• Process support to improve consistency and turnaround time

I’m known for being organized, proactive, and highly dependable, especially in environments where accuracy, confidentiality, and trust are critical. I adapt quickly to new tools, follow established procedures, and communicate clearly with US-based teams.

📩 If you’re looking for a long-term Virtual Assistant who treats your business operations with care and professionalism, feel free to message me to discuss your needs.