Sandeep Singh Khanna
56 – E, Bhai Randhir Singh Nagar,
Ludhiana 141 004,
Punjab, India.-Phone :-
ACADEMIC QUALIFICATIONS
April 1991 to March 1992 Guru Nanak Public School, Ludhiana
Higher Secondary
April 1992 to March 1994 Guru Nanak Public School, Ludhiana
Senior Secondary
July 1994 to May 1997 G. G. N Khalsa College, Ludhiana
Bachelor of Commerce
PROFESSIONAL EXPERIENCE
02/2000 – Till Date Khadimz Travel, Ludhiana
Manager (Sales) – Full Time
Responsibilities
Developing and managing a Corporate and Leisure portfolio of customers seeking cost-effective, knowledgeable travel consultation specifically in the areas of flight arrangements, hotel accommodations, car rentals, train tickets, cruises, resorts, tour packages, restaurants, and excursions.
Conducting comparative evaluations of worldwide travel markets and trends to keep apprised of real time changes and global events directly impacting travel schedules, the economic climate, and consumer attitudes.
Managing a 5 people team and imparting regular training to enhance staff skills and proficiency in negotiations, client handling and reporting.
07/1998 – 11/1999 Amardeep Marketing PVT LTD, Ludhiana (DSA Citibank NA)
Senior Marketing Executive (Citibank Car Loans) – Full Time
Responsibilities
Managing a team of 30 people marketing Citibank Car Loans in a competitive sphere
Application Processing, Client Servicing, Relationship Management, Problem Solving and Trouble Shooting difficult customers.
Making Sales Projections and allocating targets to the team members
Liaising with the head office and updating Area Manager through regular status reports
06/1997 – 07/1998 Amardeep Marketing PVT LTD, Ludhiana (DSA Citibank NA)
Marketing Executive (Citibank Credit Cards) – Full Time
Responsibilities
Marketing Citibank Credit Cards in the newly broadened horizons of Finance and Banking in Ludhiana.
Application Processing, Client Servicing and Relationship Management
Working as a part of a team to meet company projects
Cross-selling other Citibank Products when required to achieve long term goals of the company.
EXTRA CURRICULAR ACTIVITIES
As an NCC Cadet I attended the Republic Day Parade at New Delhi in January 1996.
Awarded with College Colour in year 1997.
Declared as Best Shooter in year 1996.
Joined JC’s (Junior Chamber International)
Charter President of Leo Club (Subsidiary of Lions Club International)
Active Member in Lions Clubs International since 2014.
CAREER OBJECTIVE
To put all my natural instincts and acquired skills to the best possible use in my career. I keenly look forward to the dynamic and challenging job options in Travel and Tour Operations, which would offer me ample opportunities to experience life in myriad forms and to evolve as an ambitious and goal oriented person.
SKILLS:
I have good computing skills to meet the requirements of a modern media firm, which includes MS excel, MS word, MS outlook, MS power point, etc. Amongst languages, I can fluently read, write and speak English, Hindi and Punjabi.
TECHNICAL SKILLS:
Highly proficient with:
Galileo proprietary reservation system
Profit Manager Hotel Reservation System
Internet based vendor websites to research
SPECIALIST SKILLS:
I have high level of understanding and years of experience in Segment status changing, Geographical Coding, Airports, Airlines, Fare Quotes, Flight Availability, Flight Service Information, Service Class, Hotel Booking (Room Master), Car Booking (Car Master), Itinerary Pricing, Queues, Rules, Seat Assignments, Fare Storage, Tariff Displays, Ticketing and E-Ticketing Procedures.
REFERENCES: Available on request