Sandeep Ambi

RESUME Sandeep A. Ambi. E-mail Id:-Basav Nagar -Ghataprabha Tq:Gokak, Dist:Belgaum Karnataka Mob: - Objective : To work in dynamic organization, where my talents & skills are put in to maximum use with an aim of achieving personal as well as corporate success. Educational Qualification : Qualification University Percentage % S.S.L.C K.S.E.E.B 47.84% Diploma in Computer Science (C.Sc) D.T.E. Bangalore 62.9% Additional Computer Course: Diploma in Web Designing Fundamentals Of Digital Marketing( Google) Employment:- LIBRA COMMUNICATION- Pune – Process Manager Nov 2014 to Jun 2017. Nature of Business: Based in Pune Tele Marketing Company Job Responsibilities- Sales Out bond Tele sales and Tele marketing. Handling process team. Coaching, inspiring and motivating a sales team Ensuring the team meets the sales targets. Motivating for 100% sales Sales training, development, and performance management. Handling customer complaints and enquiries. Conduct Interviews S J SALES AND SERVICES Pune –Team Leader from August 2013 to August 2014 Nature of Business: Sales Outbound Job Responsibilities- Tele Sales Handling Team. Motivate and inspire team members Achieving Monthly and Daily Targets. Conducting team meetings. Handling Escalation calls. GEbbs Health Care Pvt. Ltd -Mum -Analyst - CB -Nov 2011 to June 2013 Nature of Business: Based in Mumbai, Gebbs Health Care has business presence and service delivery capabilities in India & US. Gebbs end-to-end healthcare accounts payable/receivable business solutions address the Provider segments. Revenue Cycle Management, Medical Coding and Billing, Claims Administration, Claims Adjudication, Patient Access are a part of the Gebbs services portfolio. Analyzing the Credit Balance Accounts and find out the reason of overpayment. Analyzing the various software to find out the reason of overpayment Cross check whether claim is paid as per Providers contract Analyzing the EOB's and find the denial reasons. Verifying the COB ( Co-ordination of benefit) Issues To drive delivery of services through web cases, emails and calls. Ensure that daily productivity and quality levels are met within the TAT. Handled task of setting up new process along with team leader Work without close supervision; use good judgment; anticipate workload and make sure Tasks are completed on time, without error and up to quality standards. TATA Business Support Services Ltd- Pune -CSR (Customer Support Representative)- Jan 2010 to Oct 2011. Nature of Business: Based in Pune, TATA Business Support has presence and service delivery capabilities in all over India, TATA Business Support provides Customer Support Assistance for various Domestic products for resolving customer queries and marketing of products to improving the sales. Job Responsibilities- Attending the incoming calls of customer to resolve customer queries. Ensure that daily target and quality levels are met to project standards. Provide 100% satisfaction to customer queries. Collect the information from customer if he/she is interested in new launch products. Personal Information Name: Sandeep A. Ambi. Father’s Name: Ashok I. Ambi. Present address : Pune Date of Birth: 5th Nov 1982 Permanent Address: Ghataprabha, Karnataka. Contact No.: - Passport No:M- Languages Known: Kannada, English, Hindi, Marathi. Marital status:Single