Sana Habib

Sana Habib Objective: Detail-oriented and highly organized Virtual Assistant with more than 3 years of experience in providing top-notch administrative support, lead generation, Proficient in MS Office suite, with expertise in creating presentations, managing travel arrangements, and resolving customer issues. Adept at handling various tasks simultaneously while maintaining a high level of accuracy and efficiency. Seeking to leverage skills and experience to contribute to the success of clients. Professional Experience: Virtual Assistant Netsol, Pakistan 2019 - 2021 Assisted in creating presentations for business meetings and client pitches. Provided exceptional customer service, addressing inquiries and resolving issues promptly. Managed travel arrangements efficiently, ensuring smooth logistics for executives and team members. Handled difficult customers with tact and professionalism, resolving complaints and ensuring customer satisfaction. Demonstrated strong problem-solving skills, addressing challenges promptly and effectively. Contributed to content writing tasks, maintaining consistency in communication across various channels. Demonstrated proficiency in computer skills, including MS Office applications and other relevant software. Virtual Assistant Ozlon, USA 2021 - 2022 Conducted research tasks, gathering and analyzing data to support decision-making processes. Assisted in e-commerce tasks, including order processing, inventory management, and customer support. Managed blog posting activities, ensuring regular and engaging content updates. Created visually appealing graphics using Canva for social media and marketing campaigns. Provided administrative support, including data entry, scheduling, and file organization. Collaborated with team members to optimize workflows and enhance productivity. Administrative Assistant Olde Tyme Floor, USA 2022 - Jan 2024 Handled day-to-day administrative tasks, including answering phone calls, responding to emails, and managing correspondence. Assisted in the preparation of sales and marketing materials, including brochures and promotional documents. Coordinated with vendors and suppliers to ensure timely delivery of materials and services. Managed office supplies inventory and placed orders as needed to maintain adequate stock levels. Assisted in scheduling appointments and organizing meetings for senior management. Maintained electronic and paper filing systems to ensure easy retrieval of documents and records. Skills: Virtual Assistant Data Entry Lead Generation Shopify Administration SEO (Search Engine Optimization) Email Marketing Product Marketing Sales Facebook Advertising Research E-commerce tasks Blog Posting Canva Education: BS Computer Sciences CUST University of Pakistan ___________________________________________