Samuel Onochie Offia

A passionate customer service professional with over 6 years of experience delivering exceptional support to clients. Seasoned at managing customer inquiries, guiding and supporting clients with their interactions, and sales data at all levels, and monitoring  and resolving issues effectively. Proficient in task implementations, multitasking, and prioritization of assigned key performance indicators. Skilled in extracting, analyzing, and managing customer feedback and data to  provide valuable insights for decision-making. Disciplined, excellent communication skills, listener,  detail-oriented, and  a strong team player with a goal-driven and fast-learning attitude.

I also have a commendable experience on the followings:

• Drafting a legal correspondences and other legal instruments.  
• Preparing and filling legal documents in the court and land registry. 
• Explaining laws, judgments and regulations to clients and advising them on specific legal situations, including their rights and duties as stipulated by the law.  
• Conducting extensive research on legal authorities and sourced evidence. 
• Attending court sessions with principal and other senior partners of the firm, organized and maintained case files and other relevant documents.