Samuel Ojo

Samuel Ojo

$10/hr
Customer Service
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Ikeja, Lagos, Nigeria
Experience:
3 years
OJO, SAMUEL OLAWALE 14, Adeshina Street, Aboru, Iyana Ipaja, Lagos, Nigeria.-, | Linkedin.com/in/samuel-ojo- | (- PERSONAL DATA Sex: Male Marital Status: Single Date of Birth: Sept. 29, 1994 PROFESSIONAL SUMMARY I am a dedicated and creative minded youth ready to assist organization achieve its goals and objectives to the end that optimum benefits are derived. Pragmatic in team leading, possess excellent communication skills with the ability to be recognized in productivity and resourcefulness. A commitment to integrity, safety and complete representation of company values. SKILLS        Result-based Management and Operational skills High Customer service and relationship management skills Organizational and Outstanding Interpersonal skills Conflict resolution skill and Services solution expert Critical thinking, Analytical and problem-solving skills Creative Writing and Reading skills Proficiency in the use of Microsoft Office packages, SPSS, NumPy, and Python EDUCATION PROFILE Federal University of Technology Akure, (FUTA) | Second Class Hons (Upper Div.) Bachelor of Technology, B.TECH. | Estate Management. 2015 - 2019 Sow the Seed Mode College, Ibadan, Oyo State Nigeria West Africa Senior School Certificate 2005 - 2011 Ore-Ofe Oluwa Nursery and Primary School, Ibadan Primary School Leaving Certificate 1997 - 2005 WORK EXPERIENCE Customer Support Specialist – HugoTech Co.    Responding and resolving customer’s issues through chats and emails Troubleshooting and educating users about the company’s products Providing quality customer experience after every interaction 3/2021 – Date Adebola Comprehensive College – National Youth Service Corp (NYSC), Lagos State. 3/2020 – 3/2021   Improved the students’ attendance and academic performance through my positive relationship with the students in comparison to previous years; in subjects such as Mathematics, Basic Science and Economics Introduced and actively trained the students in Computer Appreciation Programme which boosted their knowledge in Information Technology. Global Data Analytics Intern - Hash Analytic     Carried out analysis of Data to get actionable insights using appropriate computations from python, Google analytics and Tableau. Involved in use of python libraries for Data science using tableau, NumPy, software for Data visualization. Created Data Visualizations, Reports, Dashboards and Data Models using Tableau and SQL. Carried out predictive Modelling for client in order to determine Employment Attrition rate in the company Intern – A.C OTEGBULU & PARTNERS      4/2020 -7/2020 6/2018 – 11/2018 Carried out enumeration of properties for Land Use Charge Purposes Carried out valuation of residential and commercial properties Involved in asset valuation of Niger Biscuit factory at Shagamu Ogun State. Prepared documents such as Valuation Report, purchase agreements, leases, and deeds Conducted Market research to ascertain prevailing market value of properties LEADERSHIP EXPERIENCE   Financial Secretary; Road Safety CDS Group. Badagry Local Government, Lagos State 2020/2021 President; Cherubim and Seraphim Church Unification FUTA Chapter 2019 CERTIFICATIONS LinkedIn | Becoming a Customer Service Specialist Coursera | Database management Essentials Google Analytics Certificate in Digital Marketing| Fundamental Basis in Digital Marketing Udemy | Digital marketing Certificate Coursera | Fundamentals of Scalable Data Science - HOBBIES AND INTERESTS Playing team sports such as Football, Volleyball and Chess. Enjoy Reading, Researching, Learning new things and Travelling. REFEREES Available on request.
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.