Samuel Ngugi

Samuel Ngugi Bookkeeper Profile Details Knowledgeable and experienced Bookkeeper with extensive knowledge handling and documenting financial transactions according to policies and preferred procedures. Experienced in maintaining accounts, processing accounts payable and receivable, managing invoices, and delegating payroll. Bringing forth excellent customer service skills, strong organizational skills, and the ability to communicate well with others. -, Nairobi, 00800, Kenya,-- Date of birth 19/06/1995 Nationality Employment History Finance and Operations Manager at Elite Innovations K Ltd, Nairobi May 2018 — April 2020 • Prepare asset, liability and capital account entries by compiling and analyzing account information • Document financial transactions by entering account information • Recommend financial actions by analyzing accounting options • Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports • Substantiate financial transactions by auditing documents • Maintain accounting controls by preparing and recommending policies and procedures • Guide accounting clerical staff by coordinating activities and answering questions • Reconcile financial discrepancies by collecting and analyzing account information • Secure financial information by completing database backups • Verify, allocate, post and reconcile transactions • Produce error-free accounting reports and present their results • Analyze financial information and summarise financial status • Provide technical support and advice on management • Review and recommend modifications to accounting systems and procedures • Participate in financial standards setting and in forecast process • Provide input into department's goal setting process • Prepare financial statements and produce budget according to schedule • Direct internal and external audits to ensure compliance • Plan, assign and review staff's work • Support month-end and year-end close process • Develop and document business processes and accounting policies to maintain and strengthen internal controls • Communicate effectively with clients • Contribute to a strong client relationship through positive interactions with client personnel • Communicate with Manager and/or Director on work status and client issues that arise Kenyan Skills Advanced Technological Skills Quickbooks Data Entry Skills Accounting Skills Team Leadership Skills Market Assessment Skills Superior Communication Skills Hobbies Swimming Football Basketball Languages English Swahili Customer Support at Startimes Kenya March 2017 — August 2017 • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support. School Bursar at Nyawai Academy October 2017 — January 2018 • Overseeing day-to-day cash management • Managing accounts payable and receivable • Keeping organized books of tuition fees and files of receipts Education Bachelor of Commerce, KCA UNIVERSITY , Nairobi September 2019 — Present CPA-Section 1, KCA UNIVERSITY , Nairobi January 2016 — June 2016 CPA- Section 2, KCA UNIVERSITY June 2016 — December 2016 CPA-SECTION 3, KCA UNIVERSITY , Nairobi June 2018 — Present CPA-SECTION 4, KCA UNIVERSITY June 2018 — Present Extra-curricular activities June 2020 — June 2020 References Peter Gitau from Elite Innovations K Ltd- Ian Njuki from Startimes Kenya- Chrisbill Muriuki from Nyawai Academy- Courses Zoho Accounting Software , Udemy May 2020 — May 2020 QUICKBOOKS,SAGE,PASTEL, KCA UNIVERSITY June 2016 — June 2016