Samuel Mundia

SAMUEL MUNDIA Precision. Efficiency. Innovation. Nairobi Kenya |-| - ABOUT ME I’m not your typical freelancer. I’m a systems thinker, certified in quality assurance, and equally fluent in code, communication, and coordination. I work with quiet precision across three domains—Virtual Assistance, Web Development, and Quality-Centered IT Support. My approach is simple but rare: solve problems before they appear, deliver results without noise, and leave everything better than I found it. Whether I’m coordinating a global executive’s day, shaping human-centered websites, or managing mission-critical IT operations, my clients don’t just get a freelancer—they get an invisible advantage. SERVICES OFFERED • • • Virtual Assistance & Executive Support o Calendar & Inbox Management o Confidential Data Handling o Task Automation & CRM Integration o Project Coordination (Trello, Notion, Asana) Web Development o Front-End Development (HTML, CSS, JavaScript) o Responsive, User-Focused Design o CMS Platforms (WordPress, Shopify) o Website Optimization & Maintenance Quality-Focused IT Support o Tech Troubleshooting & Documentation o Data Entry, Recovery, and Systems Monitoring o Training & Onboarding for Digital Tools o Government-Level Confidentiality WHY ME? • Certified Quality Engineer Thinking – I see every workflow as a living system. I listen to processes. I fix the weak links before they snap. • Detail-Obsessed – My work has a fingerprint of precision. No matter the role, no detail is too small to perfect. • Versatile & Autonomous – Virtual support, code, comms, or troubleshooting—I shift between domains fluidly and independently. • Trusted Collaborator – I’ve worked with global teams, including Google DeepMind, on high-stakes projects requiring confidentiality, accuracy, and discretion. TOOLS & TECH • Productivity: Google Workspace, Notion, Trello, Slack, Zoom • Web: HTML, CSS, JavaScript, WordPress, Shopify • Support Systems: Zendesk, CRMs, Cloud Tools • Software: Microsoft Office (Advanced Excel & Word), Windows OS, Remote Desktop Tools • QA & Documentation: SOPs, Data Entry, Process Mapping EXPERIENCE HIGHLIGHTS LLM Trainer – NLP Project Google DeepMind | Feb 2024 – Nov 2024 • Labeled, cleaned, and evaluated datasets for cutting-edge AI models. • Delivered linguistically precise annotations in a high-security, research-driven setting. • Supported model optimization experiments across multilingual tasks. ICT Support & Administrative Coordinator County Government of Nyeri | Jan 2023 – Jan 2024 • Streamlined administrative processes and tech systems in a high-demand government office. • Delivered confidential, high-stakes IT support and digital recordkeeping. Virtual Assistant (Freelance Project) Fiverr | Apr 2022 – Aug 2022 • Supported executive workflows across continents. • Led the integration of CRMs and automation tools to increase productivity. Web Support & ICT Intern County Government of Nyeri | Jan 2022 – Jan 2023 • Updated content, supported system maintenance, and trained users on cloud tools. • EDUCATION BSc. Information Technology Technical University of Mombasa — Second Class Honors (2021)