Samuel Maeser Lim III

Samuel Maeser Lim III Blk 10 Lot 57 Ph 1, Emerald St, Villa Leyson Subd, Bacayan, Cebu City, Cebu 6000 Phone: - E-mail:- Objectives To obtain a position that will enable me to use my strong interpersonal skills and experiences in a way that will be mutually beneficial to my employer and myself Education BS Biology (2016 – Present), Cebu Doctors’ University Bachelor in Library and Information Science (2014 - 2015), University of San Carlos  Volunteer work, Church of Jesus Christ of Latter-day Saints, 2012 – 2014 Experience Customer Service Representative ( Jan 2014 – Jan 2015) EXL Service (Cebu Business Park, Cebu City) Managing large amount of calls Identifying and assessing customer’s needs to achieve satisfaction Answering customer’s queries and concerns via phone Customer Care Representative ( Nov 2010 – Dec 2011 ) ePerformax Contact Centers (JYSquare Bldg, Lahug, Cebu City) Building sustainable relationships of trust through open and interactive communication Handling large amounts of clients via phone, chat and email Providing accurate, valid and complete information by using the right methods and tools Skills       Fluency and proficiency in the English language Excellent communication skills Self-supervising and organized Flexibility, adaptability and reliability Strong desire to learn and be trained Team player