I’m Samuel Madubuike.
I hold a Bachelors degree in Chemical Engineering,I am proficient in academic, research writing. I have formal experience in customer support and maintaining the ideal customer experience.
I’m very clinical in email responses, I’m able to handle high influx of mails and giving adequate responses immediately. My English language skills, oral and written stand above par and aids me in editing.
I exude clear communication skills while keeping the ultimate customer satisfaction as my aim.
i seek to improve service delivery through my quick judgement and dispute resolution skills.
I have moderate experience in Use of office tools such as Word, Google docs etc. Furthermore, I am able to proofread documents (50 pages or more) at an efficient rate.
Client’s feedback is always sought for and implementation of feedback until customer’s desire is achieved in product.
I charge fair rates and I’m open to negotiations.
My Academic background spans from Chemistry, Biology, Physics and Economics. I have sound information on global trends and news to enable me make sound decisions especially in marketing and advertising.