Samuel Jose Malaki

I have a background in Information Technology and hands-on experience in both tech support and administrative tasks. In 2021, I worked as a Computer Shop Administrator, where I assisted walk-in customers with document formatting, printing, file saving, and basic troubleshooting — especially on Windows systems. This gave me strong communication skills, patience, and the ability to work independently while solving problems quickly.

I’m confident using Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Gmail, Drive), and remote tools like Zoom, TeamViewer, and AnyDesk. I also have experience in customer service — answering questions, handling requests, and helping non-tech users in a clear and polite way. I’m organized, reliable, and always focused on giving the best support possible.

Right now, I’m fully equipped to work from home with a laptop, headset, and stable internet connection. I’m open to roles like IT service desk, virtual assistant, data entry, or admin support — and I’m ready to start right away.