Samuel Gitonga Muriithi

SAMUEL GITONGA EMAIL ADDRESS:-PHONE NUMBER: - LOCATION: Nairobi, Kenya I am an articulate, confident and a persuasive team player adaptable and quick learner with an approachable personality and can work well under minimum supervision. I have a professional approach to my work and strive for quality through planning, setting targets and achieving them independently but equally as a good team player. OTHER CERTIFICATIONS September- October 2023: Digital Divide Data (DDD) a BEST employability programme that majorly focuses on:  Data entry  Machine learning & Artificial Intelligence e.g. text labelling, annotation.  Customer Service Fundamentals EDUCATION BACKGROUND-: Gituru School Kenya Certificate of Secondary Education (B minus) WORKING EXPERIENCE January-May 2023: Worked at Royal Hardware. Position: Customer Service Representative DUTIES AND RESPONSIBILITIES       Answering incoming calls from existing and potential customers. Prepare and follow up on sales quotes to customers. Promptly escalate technical support calls when needed Assist with expediting orders and corrections to problems when needed Meet company attendance requirements. Assist with special projects as assigned. December 2023: Remo task Position: Remo task agent  Image analysis- this includes drawing boxes around various objects to help AI identify the things people can see in various locations.  3D content analysis- Identifying, labelling and annotating data on 3D environments.   Categorization- Identifying keywords that describes what people see in texts and images Transcription- Transcribing content from various text-based material - such as menus, images of signs, and images of documents. KEY SKILLS AND COMPETENCIES       Machine Learning: I am able to do annotation in various images designing them in an approachable way that aids in Machine Learning. Micro-Soft Word: I am able to perform functions in a word document, which includes printing, mail merging etc. Micro-soft Excel: I have good skills in the excel spreadsheet which includes performing mathematical, financial and statistical functions. Typing Skills: I have acquired good typing techniques where I am able to type 40 WPM and working towards 50 WPM. Teamwork: Am able to work with my colleagues towards achieving the company’s goal. Communication: Have a good understanding with the other employees by giving the desired information at appropriate manner. HOBBIES   Reading informative articles e.g. newspaper. Engaging in social activities e.g. in voluntary work. REFEREES Name: Vincent Nyang’aya Contact:- Email:-Organization: Gituru School Position: Dean of Studies Name: Grace Mbaye Lisubila Contact:- Email:-Organization: Digital Divide Data Position: Trainer