Resourceful and experienced virtual assistant offering expertise in
customer service, travel coordination and file management.
Dedicated team member with high attention to detail and strong
organizational skills. Handles multiple projects simultaneously with
high degree of accuracy.
Work History
2022-04 Current
Samuel
Gathiru
Freelance Virtual
Assistant
Contact
Freelance Virtual Assistant
Address
Freelance, Nairobi
Nairobi, Kenya 00
Editing short form and long form videos for
repurposing content for social media i.e YouTube,
TikTok, Instagram
Managed electronic and paper filing systems by
updating paperwork, maintaining documents
Phone
-
E-mail-
and accurately recording information.
LinkedIn
Managing invoices for payment requests on
https://www.linkedin.com
behalf of clients
/in/samuel-kimani-3b9ab925
Completed business correspondence,
transcription and data entry.
Organized and managed team tasks using Trello
and Asana and increased project efficiency by
Skills
Video Editing
10%
Maintained supervisor's calendar and set up
Research
reminders for meetings and appointments by
reducing poor time management by 5% per
Problem Solving
quota
Executed travel arrangements by researching
Leadership
and booking flights and accommodations.
Set up virtual Zoom meetings, invited guests and
Assertiveness
disseminated agendas.
Researched topics and events to support
Strategic
supervisor's work agenda and projects.
Monitored emails, organized inbox, and
prioritized messages for supervisor-
Delivery Driver
DEO Limited Kenya, Nairobi
Read maps, followed oral and written instructions
and used GPS technology to make deliveries.
Communicated customer complaints, requests
and feedback to company management for
swift resolution.
Assisted warehouse staff with tasks during
Written Communication
downtime and improved turnover by 20%
Evaluated products for damage prior to drop-off
and documented reasons for returns.
Worked scheduled hours as required and took on
available shifts during holidays and busy periods.
Completed rush deliveries on tight timetables to
satisfy customer needs.
Fostered positive working relationships with
regular customers.
Operated vehicle safely in highly congested
areas with no traffic violations-
Business Owner
Sammy Thrift Apparel, Nairobi
Devised and deployed sales and marketing
tactics to drive strategic growth and support
achievement of revenue goals.
Put together realistic budgets based upon costs
and fees for successfully operating business.
Adhered to regulatory and policy changes and
made necessary adjustments to maintain overall
success.
Worked with marketing teams to create print and
online advertisements to bring in new customers.
Trained and coached new and existing
employees to boost staff productivity.
Oversaw business budget planning and
administration, accounting functions, purchasing
and bi-weekly payroll to handle financial needs.
Consulted with customers to assess needs and
propose optimal solutions which boosted sales by
20%
Education-
Computer Training: ICDL
Kiwan Computer College - Nairobi
High School Diploma
Komothai Boys High School - Nairobi,Kenya
2001-01 -
Primary School
2007-11
Ruthimitu Primary School - Nairobi, Kenya
