Samuel Efefiong Utuk

I am an IT support professional with hands-on experience providing technical assistance in fast-paced environments. I specialize in end-user support, system troubleshooting, and managing tools like Microsoft 365, Active Directory, Windows, and macOS. I’m skilled at simplifying technical issues for non-technical users and resolving problems efficiently to minimize downtime.

Over the years, I’ve supported both enterprise and small business environments, consistently delivering reliable service and clear communication. I enjoy collaborating across teams and contributing to knowledge sharing through documentation and user training.

Driven by curiosity and growth, I stay updated on the latest trends in IT, cybersecurity, and cloud services. I’m passionate about using technology to solve problems and improve user experience. With a strong work ethic and a proactive mindset, I aim to bring value to every team I join.