Samuel Ebuka Nduka

SAMUEL EBUKA NDUKA Lagos state, Nigeria-| - PROFESSIONAL SUMMARY A trained Virtual Assistant, Airbnb Co-host and Customer Support professional with hands-on experience in administrative roles, client communication, and virtual support. Skilled in providing exceptional guest experience, property management, seamless check-in/out. Proven ability to work in fast-paced environments while managing multiple tasks effectively. Allowing host to focus on other important things, while I maximize positive reviews and increase the average rate of occupancy. KEY SKILLS             Virtual Assistance & IT Support Co-Hosting Customer Service & Client Relations Administrative Support & Task Management Email Management & Calendar Coordination Data Entry & Documentation Strong Communication & Interpersonal Skills Property Management& Market Research Experience with online collaboration tools (Slack, Trello, Click up, Asana, Google Workspace) Adaptable & Quick Learner Listing/pricing optimization (Airbnb, Booking.com. VRBO, Furnished finder) Real Estate VA PROFESSIONAL EXPERIENCE Property Manager Felly Garden, Ojo L.G.A, Lagos State | January 2023 – January 2025  Tenant management: Finding, screening, and managing tenants, including complaints, maintenance issues, and evictions  Rent: Collecting rent on time, setting rent, and advising on rent adjustments  Leases: Managing lease agreements, which include legal information  Maintenance and repairs: Handling routine and emergency repairs, and ensuring safety and accessibility for residents  Evictions: Enforcing evictions for reasons like unpaid rent, undesirable behavior, or unauthorized use of the property  Property maintenance: Ensuring the property is in good condition  Legal compliance: Verifying that the property complies with legal requirements  Tax preparation: Preparing tax returns for the property  Reporting: Generating reports  Advertising: Advertising rental vacancies  Supervising employees: Overseeing on-site employees ADMINISTRATIVE OFFICER Tonyzaza Nig Ltd, Alaba, Lagos State | January 2021 – December 2022     Assisted in inventory management and warehouse operations, ensuring accurate stock records. Provided administrative support to staff, enhancing workflow efficiency. Gained hands-on experience in managing data entry tasks and maintaining detailed records. Scheduling, coordinate meeting and Appointment. EDUCATION Higher National Diploma (H.N.D.) in Business Administration and Management FEDERAL POLYTECHNIC NEKEDE OWERRI, Imo State | 2017 - 2021 TRAINING & CERTIFICATION  Short Term Rentals and Virtual Assistant Skills – The Short Term Rental Academy, 2025  Virtual Assistance and IT Support - Digital Witch Academy, 2024