Samuel Eba

SAMUEL EBA Nigeria | Karu Abuja, Nigeria -|-| LinkedIn SUMMARY ●​ Dynamic go-getter with experience in Business Development, Customer Relations and Marketing. ●​ Excels at delivering outstanding services to clients; especially skilled with handling challenging customers. ●​ Completed a Course focused on Virtual Assistance and Business Development and Relationship Management. EDUCATION Cross River University of Technology – Calabar, Cross River State. Nigeria B.ENG, Civil Engineering September 2014 – November 2019 Udemy – Udemy Beginner to Project Management March 2021 – April 2021 Starweaver – Coursera Relationship Management and Business Development January 2024 – February 2024 ALX – ALX Virtual Assistance July 2024 - August 2024 WORK EXPERIENCE Business Development Manager (Remote)​ January 2024 - April 2025 Edge Line Careers. – Abuja, Nigeria ●​ Creating Positive & Long Lasting Relationships with Customers and Potential Clients. ●​ handle Edge Line Careers which may extend to an extension company called Edge Line Tech Academy. ●​ Track and report on key performance indicators (KPIs) such as lead generation, conversion rates, and revenue generated. ●​ Analyze sales data to identify areas for improvement and optimize sales strategies. ●​ Negotiate closing deals effectively and secure enrolments from qualified leads. ●​ Track sales pipeline and maintain a consistent closing rate ●​ Address clients’ concerns and objections clearly and confidently. ●​ Build a strong network of professionals within relevant industries. Regional Business Development Manager (Northern Region)​ Pwan max Property and Business Solution LTD. – Abuja, Nigeria ●​ Creating Positive & Long Lasting Relationships with Customers and Potential Clients. ●​ Prepare Reports for Management regarding status of sales & Recruitments. ●​ Develop Business and Manage Existing Business. ●​ Follow up with Clients on Outstanding Payments. ●​ Attend Conferences and Training as Required to Maintain Proficiency. ●​ Reviewing Clients Feedback and Implementing Necessary Changes. ●​ Team Leadership and Collaboration. August 2020 - December 2024 ●​ ●​ Manage Branding through Digital Marketing Strategies. Preparing Financial projection and Sales Target. Customer service representative​ November 2019 - August 2020 Goddafi Computers – Calabar, Nigeria ●​ Iinteracted with customers to address their concerns, answer questions, and help with their needs ● Responded to customer inquiries promptly through phone, email, or chat. ●​ Resolved customer complaints and issues efficiently and effectively. ●​ Provided customers with up-to-date information about products and services. ●​ Collaborated with other departments to resolve customer issues. ●​ Kept accurate records of customer interactions, transactions, comments, and complaints. VOLUNTEER ACTIVITIES Real Estate Marketing, Pwan Max Property and Business Solution LTD. alabar, Nigeria Novembe 2018 - August 2020 Promote the company’s properties through advertising, marketing and promotional activities. The goal is to attract new customers and generate more revenue. Marketing channels: ●​ Digital Marketing ●​ Email Marketing & Social Media ●​ Traditional Marketing ●​ Personal Networking SKILLS Email Marketing HubSpot Zendesk Airbnb Platform Clickup Google Doc, Sheet & Slide Cliq Strategic Planning Effective Communication Problem solving and Decision Making Time Management Project Coordination And Teamwork Organizational​ Planning Punctuality Construction Regional Development INTERESTS Nature & Wildlife Conservation Traveling LANGUAGES Efik- Native​ English - Expert