Samson Obafemi Ogunyoye

Samson Obafemi Ogunyoye

$10/hr
Virtual Assistant, Customer Support, Digital/Social Media Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
About

Looking for a competent, reliable, and tech-savvy Virtual Assistant

to help out with your business and/or personal life?

"It takes months to find a customer...seconds to lose one"

  • Vince Lombardi

This has been my drive to providing and delivering top-notch

customer service experiences in any project I engage in.

I love to help business owners and professionals just like yourself,

enhance productivity, increase revenue, and reduce stress by taking care of

their day-to-day activities. Thus, helping you focus on what matters the most.

As a digital and social media marketing Expert, I measure

performance based on how much revenue and profit I can drive to your business.

I help businesses and brands build brand awareness, promote products and services,

reach targeted audience and ultimately drive sales through various digital

channels using a metric-driven approach.

Today, I am perfectly trained to help you with all your tasks and

projects. I am highly organized, self-motivated, resourceful, and give

meticulous attention to detail. I can help you with anything that takes up a

valuable portion of your day. Whatever it is you need, Let me help You!

What I Can Help You With:

Reliable Virtual Assistance

  • Executive Liaison / Personal Assistant / Administrative Assistant
  • Administrative / Customer / Technical Support
  • Accurate and Detailed Transcription (Audio and Video)
  • Copywriting / Content Creation / Editing /Proofreading
  • Document Creation, Presentation/ Reporting
  • Data Entry / Data Scraping / Web research
  • CRM / Database Management / Project Management / File & Email Management
  • Calendar Management / Appointment Scheduling
  • Other tasks you need assistance with

Exceptional Customer Service

  • Maintain a positive, empathetic and professional attitude toward customers consistently.
  • Prompt response to customer inquiries, Acknowledge and resolve customer complaints
  • Communicate with customers through various channels
  • Process orders, forms, applications, and requests efficiently
  • Adequately keep records of customer interactions, transactions, comments and complaints.
  • Communicate and coordinate with colleagues as necessary.
  • Provide relevant feedback on the efficiency of the customer service process.

Top-notch Digital / Social Media Marketing:

  • digital and social media strategy
  • social media account setup, management, optimization, community engagement
  • campaign setup & management
  • basic graphic design
  • creating and managing social media calendar
  • creating, optimizing and distributing contents across various platforms
  • Data Analysis and Reporting, Paid Ads Management
  • email marketing, competitive analysis, social media audit, etc

Let’s begin the success journey of your project!

Feel free to contact me and let me know your job requirements.

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