Samruddhi Kulkarni

SAMRUDDHI GADEKAR KULKARNI 7th FLOOR, AKSHAR BHUVAN CO OP HOUSING SOCIETY, MADONA COLONY, BORIVALI WEST, MUMBAI EMAIL:- CONTACT:- DOB:- SUMMARY WORKING WITH KOTAK MAHINDRA BANK AS A DEPUTY MANAGER EXPERIENCE: KOTAK MAHINDRA BANK (JULY 2019- TILL DATE) AXIS BANK LTD (OCTOBER 2015- JULY 2019) KOTAK MAHINDRA BANK CURRENT ROLE CMS DEPARTMENT FROM JULY 2021 TO PRESENT             IN CMS DEPARTMENT I AM LOOKING AFTER NHAI TRANSACTIONS AND NEFT RTGS QUERY DESK HANDLING NEFT RTGS RELATED QUERIES RECEIVED FROM BRANCH, INTERNAL TEAMS AND REMITTER BANKS. DAILY FOLLOW UPS WITH OTHER BANKS AND BRANCH'S REGARDING THE STATUS ON RECALL OF NEFT RTGS TRANSACTIONS THROUGH MAIL AND CALLS CO-ORDINATION WITH BRANCHES AND RM FOR RECALL CASES RECEIVED FROM THE OTHER BANKS THROUGH CALLS AND MAILS TRACKING CUSTOMER SERVICE MAIL AND RECALL TRANSACTION SUCH AS DUPLICATE, FRAUDULENT RECALL CASES, NAME MISMATCH, WRONG CREDIT, EXCESS AMOUNT. UPLOADING INWARD/ OUTWARD SFMS REPORT ON INTRANET ON DAILY BASIS. RECONCILIATION OF NEFT RTGS RECALL TRANSACTIONS OF CUSTOMERS AND BRANCH’S OF VARIOUS SEGMENTS AND PROVIDING MIS ON DAILY, WEEKS OR MONTHLY BASIS TO CMS HEAD. CO-ORDINATING WITH PRODUCTS, TREASURY AND TECHNICAL TEAMS FOR SYSTEM ERRORS AND HELPING BRANCH'S ON SAME. HANDLING BHAI OUTWARD TRANSACTIONS RECEIVED FROM BRANCH'S. UNLOADING NEFT RTGS OUTWARD FILES RECEIVED FROM VARIOUS CASH MANAGEMENT SERVICES CLIENTS, INTERNAL TEAM AND BRANCH’S. KEEPING A TRACK OF SUCH REQUEST TO INSURE ALL THE FILE PROCESS WITH IN TAT BEFORE EOD. PAYEE NAME CHECKING THROUGH SYSTEM ON WRONG AUTO CREDIT TRANSACTION. BRANCH BANKING IN KOTAK MAHINDRA BANK AND AXIS BANK (OCTOBER 2015- JULY 2021) PREVIOUS JOB PROFILE   DESK WORK : ROUTINE INPUTTING AND AUTHORIZATION OF NEFT, RTGS AND WITHIN BANK TRANSFERS CASH MANAGEMENT : HANDLING OF CASH MANAGEMENT TRANSACTIONS LIKE RTGS INWARD OUTWARD, NEFT INWARD OUTWARD, NHAI TRANSACTIONS.                COMPREHENSIVE KNOWLEDGE OF CASH MANAGEMENT SERVICES AND PRODUCTS. KNOWLEDGE OF MX EXCEL WITH KNOWLEDGE OF FORMULAS, VLOOKUPS. FLEXIBLE AND EXPERIENCED IN MANAGING HIGH URGENCY TASKS. CLEARING : PROCESSING OF CHEQUES AND FILE UPLOAD FIXED DEPOSITS : RECEIVING APPLICATIONS AND PROCESSING CASHIER/TELLER : HANDLING OF DEPOSIT AND WITHDRAWAL, ACCEPTING OF VISA PAYMENTS, MAINTENANCE OF CASH LEDGER ACCOUNT OPENING : HANDLING KYC DOCUMENTS REQUIRED FOR SAVINGS AND CURRENT ACCOUNT OPENING LOCKER OPERATIONS : FOLLOWING UP OF STANDARD OPERATING PROCEDURES SET UP BY BANKING WITH RESPECT TO DAILY LOCKER OPERATIONS, ALLOTMENT OF LOCKER AND CLOSURE AND BREAKING DEMAT DESK : PROCESSING OF DEMAT ACCOUNT OPENING AND HANDLING CUSTOMER RELATED QUERIES. SCRUTINY HANDLING OF INWARD REMITTANCES : CLIENT INTIMATIONS, DOCUMENT SCRUTINY (INVOICE, FEMA DECLARATION, CO-RELATION LETTERS, IEC CERTIFICATE), REPORTING TRANSACTIONS TO TREASURY SALES : CROSS SELLING OF MUTUAL FUNDS AND INSURANCE PRODUCTS INCLUDING ONLINE TERM PLANS (OTP) GENERATING LEADS FOR HOME LOANS, LOAN AGAINST PROPERTY (LAP), LOAN AGAINST SHARES (LAS) ACQUISITION OF NEW SAVINGS AND CURRENT ACCOUNTS DEEPENING OF CASA BALANCES WITH THE HELP OF MAP BOOK CONTACTIBILITY SALES PLANNING KEEPING IN MIND THE CATCHMENT AREA SOFTWARE USED     FINACLE DOTNET SIEBEL SAP PROFESSIONAL QUALIFICATION   BACHELOR OF MANAGEMENT STUDIES FROM MUMBAI UNIVERSITY PATKAR VARDE COLLEGE POST GRADUATE CERTIFICATE IN BANKING FROM AIIM EDUSYS PVT LTD.