Samona Narsee
16 Sandown Square
95 Stella Street
Sandown,-
Profile
Experienced Operations Risk and Resilience Specialist with a proven track record in enterprise risk management and business continuity. At the South African Revenue Services, I played a pivotal role in developing and refining the Enterprise Risk Management Framework and Operational Risk Management Guidelines. I excel in conducting comprehensive risk assessments, designing robust risk management strategies, and ensuring regulatory compliance.
My expertise extends to enhancing organizational resilience through effective training programs and implementing interim incident response plans. I also bring substantial experience in quality assurance and audit facilitation, where I streamlined processes, reduced completion times, and improved accuracy.
I am actively involved in the Institute of Risk Management, contributing to regional policy development, administrative tasks, and thought leadership through published articles in the IRM Risk Trends 2025 (“AI and Risk: A South African Perspective”). With advanced certifications in Enterprise Risk Management and Business Continuity, I am dedicated to leveraging industry best practices to drive organizational performance and resilience.
Employment History
Group Secretary
IRM Regional Interest Group South Africa, Johannesburg
April 2024 – Present
Oversee administrative tasks for the regional interest group, including meeting scheduling, minute-taking, and correspondence.
Facilitate communication and coordination within the group to ensure effective decision-making.
Contribute to regional risk management committee activities, including strategic discussions and policy reviews.
Assist in shaping regional risk management policies and practices.
Authored articles featured in the IRM Trend Report 2025, addressing emerging challenges and best practices in risk and resilience.
Risk and Resilience Specialist
The South African Revenue Services, Johannesburg
March 2021 – January 2024
Participated in the development and refinement of SARS's Enterprise Risk Management Framework, Operational Risk Management Framework, and Operational Risk Management Guidelines.
Designed and implemented robust risk management strategies, including frameworks and protocols for risk identification, measurement, and mitigation.
Developed and facilitated training programs to enhance employees' understanding of operational risk management practices.
Assisted in the implementation of the organization's Business Continuity Management System.
Continuously reviewed and enhanced operational risk management processes by incorporating industry best practices and lessons learned.
Quality Assurer
The South African Revenue Services, Johannesburg
December 2011 – February 2021
Conducted audits of tax processes to ensure compliance with laws, regulations, and internal policies.
Developed quality control measures to maintain accuracy and efficiency in tax operations.
Identified risks in tax processes and proposed effective mitigation strategies.
Auditor
The South African Revenue Services, Johannesburg
February 2006 – November 2011
Conducted tax audits to ensure compliance with laws and internal policies.
Managed and resolved tax-related disputes, providing documentation and negotiation support.
Monitored changes in tax laws and regulations to ensure organizational adherence.
Education
International Certificate, Institute of Risk Management, United Kingdom (June 2021 – Present)
Certificate of the BCI, Business Continuity Institute, United Kingdom (August 2022 – Present)
Post Graduate Diploma in Business Management, University of KwaZulu-Natal, Durban (January 2002 – December 2002)
Bachelor of Commerce, University of KwaZulu-Natal, Durban (January 1999 – December 2001)
Skills
Leadership
Risk Management
Business Continuity
Communication
Teamwork
Microsoft Excel
Microsoft Office
Data Analysis
References
Alta Wannenburg – SARS |-|-
Zwiitwaho Mushophe – SARS |-|-
Zanele Makhubo – IRM Regional Interest Group South Africa |-|-
